Accounts Receivable Executive

Crystal Voxx; Nagpur District; On-site; INR 114,000 - 136,000; Full time

Benefits offered by this job

Free meals

Job summary

CrystalVoxx Global LLP is seeking an AR Executive (Accounts Receivable) for a blended voice and non-voice role tailored for freshers or early-career professionals in the US Revenue Cycle Management sector.

The position is based on-site in Nagpur with a fixed evening/night shift (6:30 PM to 3:30 AM). In-hand salary is around ₹11,200 per month, plus free meals provided by the company.

Qualifications

• Education: Any Graduate / Undergraduate can apply.
• Language: Fluent and grammatically correct English communication is mandatory to interact with international clients.
• Shift: Evening/Night shift 6:30 PM – 3:30 AM.
• Freshers with 0–1 year experience are welcome.
• Basic computer literacy and MS Office skills are expected.

Responsibilities

• Make outbound calls to US health insurance companies to follow up on pending, unpaid, or denied medical claims.
• Verify claim status using IVR and conversations with insurers.
• Check patient eligibility and benefits coverage over the phone.
• Navigate insurance web portals to trace claim history and remittance advice.
• Enter charges, scrub claims, and post payments in the billing software.

Skills

English communication

Typing speed

Attention to detail

Analytical mind

Education

Any Graduate / Undergraduate

Tools

MS Office (Word & Excel)

Billing software

Job description

Job Description: AR Executive Medical Billing

We are looking for an energetic and goal-oriented AR Executive (Accounts Receivable) to join our growing healthcare team at CrystalVoxx Global LLP. This is a blended voice and non-voice process designed for freshers or early-career professionals who want to build a long-term career in the US Revenue Cycle Management (RCM) industry.

Job Overview

• Company: CrystalVoxx Global LLP
• Location: Pratap Nagar, Nagpur (On-site)
• Experience: 0 to 1 Year (Freshers with excellent communication are welcome)
• Shift Timings: 6:30 PM to 3:30 AM (Fixed Evening/Night Shift)
• Salary Breakdown:
  • In-Hand:11,200 per month
• Perks: Free company-provided food/meals

Key Responsibilities

Voice Process (AR Calling)

• Make outbound calls to US health insurance companies to follow up on pending, unpaid, or denied medical claims.
• Use Interactive Voice Response (IVR) systems and speak with insurance representatives to verify claim status.
• Check patient eligibility and benefits coverage over the phone.

Non-Voice Process (Back-Office & Analysis)

• Navigate insurance web portals to trace claim history, check denial reasons, and retrieve remittance advices.
• Manage denial handling by identifying the root cause of rejected claims and initiating proper correction or appeals.
• Perform charge entry, claim scrubbing, and accurate payment posting tasks into the billing software.
• Maintain data entry accuracy and document call notes clearly in the internal CRM database.

Requirements & Qualifications

• Education: Any Graduate / Undergraduate can apply.
• Language: Fluent and grammatically correct English communication (both verbal and written) is mandatory to interact with international insurance companies.
• Shift Flexibility: Must be comfortable regularly working the designated evening/night shift window (6:30 PM - 3:30 AM).
• Skills:
  • Basic computer literacy and good typing speed.
  • Familiarity with MS Office (Word and Excel).
  • Strong analytical mind, attention to detail, and a quick learning curve.
  • Knowledge of basic US healthcare concepts, medical billing, or HIPAA guidelines is a huge plus but not mandatory.