Walk-in | Hiring For AR Caller

Alldigi Tech; Chennai; On-site; INR 300,000 - 600,000; Full time

Job summary

Alldigi Tech in Chennai is seeking an AR Caller to join our Accounts Receivable team. You will follow up on outstanding insurance claims, identify denials, and support timely reimbursements.

Candidates with US healthcare RCM and medical billing experience will be preferred. You will ensure accuracy, meet productivity targets, and collaborate with teams to improve AR performance.

Qualifications

• AR calling and US healthcare RCM experience.
• Knowledge of claim follow-up and denial management.
• Proficient in MS Excel and basic IT tools.

Responsibilities

• Follow up with insurance companies on outstanding medical claims and ensure timely payments.
• Contact insurance payers to understand claim status, delays, and denial reasons.
• Analyze denied and rejected claims and identify root causes for resubmission or correction.
• Maintain accurate records of insurance follow-ups and claim status updates.
• Meet daily productivity, quality, and collection targets.
• Ensure compliance with company policies and client requirements.
• Collaborate with team members to improve AR performance.

Skills

AR calling

Medical billing

US healthcare RCM

Communication skills

MS Excel basics

Tools

Billing software/RCM platforms

Job description

Job Description AR Caller (Accounts Receivable)

Job Title: AR Caller / Accounts Receivable Executive

Experience: 15 Years

Industry: Healthcare BPO / Medical Billing / Revenue Cycle Management (RCM)

Employment Type: Full-Time

Job Summary

We are looking for experienced and enthusiastic AR Callers to join our Accounts Receivable team. The ideal candidate will be responsible for following up on outstanding claims with insurance companies, identifying claim denials, resolving payment discrepancies, and ensuring timely reimbursement.

Candidates with experience in US healthcare revenue cycle management (RCM), medical billing, and insurance follow-up will be preferred.

Key Responsibilities

• Follow up with insurance companies on outstanding medical claims to ensure timely payments.
• Contact insurance payers through calls to understand claim status, payment delays, and denial reasons.
• Analyze denied and rejected claims and identify the root cause.
• Resolve claim discrepancies and coordinate with relevant teams for claim resubmission or correction.
• Maintain accurate records of insurance follow-ups and claim status updates.
• Meet daily productivity, quality, and collection targets.
• Ensure compliance with company policies and client requirements.
• Work effectively with team members to improve accounts receivable performance.

Required Skills & Qualifications

• 1–5 years of experience in Accounts Receivable (AR) calling, medical billing, or US healthcare RCM.
• Good understanding of US healthcare insurance processes and medical billing.
• Knowledge of claim follow-up, denial management, and payment posting.
• Excellent communication and interpersonal skills.
• Good analytical and problem-solving abilities.
• Ability to meet productivity and quality targets.
• Basic knowledge of MS Excel and computer applications.

Preferred Skills

• Experience working with US healthcare insurance payers.
• Knowledge of Medicare, Medicaid, and commercial insurance.
• Familiarity with denial management and claim resolution.
• Experience with medical billing software or RCM platforms.