๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐๐ฎ๐ป๐๐ฒ: ๐ฅ๐ ๐ฏ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ฑ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ฏ-๐ฑ ๐๐ฃ๐)
Experience: 1+ yrs
Location: Ahmedabad, Gujarat, India
Job Type: Full-time
We are looking for a detail-orientedAR Caller & Payment Posting Specialistwith experience inUS Medical Billingto manage accounts receivable follow-ups and accurately process insurance and patient payments.
The role involves communicating with US insurance companies, following up on outstanding and denied claims, resolving payment discrepancies, and ensuring accurate and timely payment posting. The ideal candidate should be comfortable working with billing systems, interpreting EOBs/ERAs, and maintaining AR performance within defined targets.
Key Responsibilities
Accounts Receivable & AR Calling
- ContactUS insurance companiesto verify and follow up on claim status.
- Follow up regularly onunpaid, pending, and denied claims.
- Investigate and work on claimdenials, rejections, and appeals.
- Identify and resolveunderpayments, aged AR, and outstanding balances.
- Communicate with insurance representatives to determine claim status, payment details, and required actions.
- Maintain accurate and detailedcall notes and follow-up recordsin billing software.
- Monitor assigned AR accounts and ensure receivables remain within defined target days.
- Meet dailyproductivity, collection, quality, and follow-up targets.
Payment Posting
- Accurately postinsurance and patient paymentsinto the billing system.
- Process and interpretEOBs and ERAs.
- Identify appropriate adjustments, denials, contractual amounts, and write-offs.
- Reconcile posted payments againstbank deposits and remittance information.
- Investigate and report discrepancies, short payments, and underpayments.
- Ensure payment posting is completed accurately and within definedturnaround times (TAT).
- Maintain high levels of accuracy while handling payment and account information.
What's Makes You a Great Fit
- 1-3+ years of experience in US Medical Billing, particularly in AR Calling and Payment Posting.
- Strong practical understanding ofUS healthcare billing and insurance claims processes.
- Hands-on experience withAR follow-up, denial management, claim status verification, and appeals.
- Experience processingEOBs, ERAs, insurance payments, patient payments, adjustments, and write-offs.
- Ability to identify and resolveunderpayments, aged AR, rejected claims, and payment discrepancies.
- Comfortable communicating professionally withUS insurance companies and payer representatives.
- Familiarity with medical billing and practice-management software.
- Strong attention to detail and ability to maintain accurate documentation.
- Ability to work toward dailyproductivity, quality, collection, and TAT targets.
- Strong analytical and problem-solving skills with a proactive approach to resolving outstanding accounts.
- Good verbal and written communication skills.
- Ability to work independently while collaborating effectively with billing and finance teams.