Apprentice

MARKS & SPENCER (M&S); Mumbai; On-site; INR 180,000 - 300,000; Full time

Job summary

MARKS & SPENCER (M&S) in Mumbai invites energetic retail enthusiasts to join our team as Customer Service Associates. You will greet customers, understand their needs, and help them find products with a friendly, helpful attitude.

You will support store standards, assist with cashiering where needed, follow store procedures, and participate in on-the-job training to grow within the role.

Responsibilities

• Greet customers with a friendly attitude and help them find what they need.
• Understand customer needs by listening and recommending suitable products.
• Support visual merchandising and keep product displays aligned with guidelines.
• Ensure products are handled carefully and shelved neatly.
• Follow store procedures for stocking, housekeeping, and cashiering.
• Assist with basic cashier duties to provide smooth service.
• Participate in on-the-job training to improve skills and grow in the role.

Job description

1. Customer Service:

• Greet & Assist Customers: Welcomecustomers with a friendly attitude and help them find what they need.


• Understand Customer Needs: Listen to customers, understand their preferences, and recommend suitable products.

2. Store Standards:

• Support Visual Merchandising: Helpmaintain the stores appearance by following guidelines for product displays.


• Proper Product Handling: Ensureproducts are handled carefully and organized correctly on the shelves.

3. Basic Operations:

• Learn Store Procedures: Followcompany guidelines for tasks like stocking, housekeeping, and cashiering.


• Assist with Cashiering: Whenneeded, help with basic cashier duties to provide smooth service.

4. Growth & Learning:

• On-the-Job Training: Takepart in training sessions to improve your skills and grow within the role.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.