Application Support Engineer - Node.js

Accenture PLC; Bengaluru; On-site; INR 900,000 - 1,800,000; Full time

Job summary

Accenture PLC in Bengaluru is seeking an Application Support Engineer to investigate and resolve issues across critical business systems, ensuring reliable and high-performing applications. The role emphasizes proactive monitoring, collaboration across teams, and timely solutions to maintain system health.

The ideal candidate has 5+ years of Node.js experience, strong asynchronous programming skills, and familiarity with RESTful APIs, version control, and deployment pipelines.

Qualifications

• Minimum 5 years of experience in Node.js.
• Proficient in asynchronous programming and event-driven architectures.
• Experience debugging and troubleshooting complex software issues.
• Familiar with RESTful APIs and integration techniques.
• Experience with version control systems and deployment pipelines.
• Understanding of performance tuning of server-side applications.
• 15 years of full-time education.

Responsibilities

• Investigate and resolve issues across components of critical business systems.
• Act as SME, collaborate, and manage the team to perform.
• Coordinate with stakeholders to align support activities with business needs.
• Mentor junior team members to enhance problem-solving capabilities.
• Provide solutions to problems for their immediate team and across multiple teams.
• Engage with multiple teams and contribute to key decisions.
• Continuously improve support processes to increase efficiency and reduce downtime.

Skills

Node.js

Asynchronous programming

RESTful APIs

Debugging

Version control

Performance tuning

Deployment pipelines

Education

15 years of full-time education

Job description

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Responsibilities:

• Act as software detectives, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.
• Expected to be an SME, collaborate, and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute to key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Coordinate with stakeholders to ensure alignment of support activities with business needs.
• Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.
• Continuously improve support processes to increase efficiency and reduce downtime.

Requirements:

• Must-Have Skills: Proficiency in Node.js .
• Strong knowledge of asynchronous programming and event-driven architecture.
• Experience with debugging and troubleshooting complex software issues.
• Familiarity with RESTful APIs and integration techniques.
• Ability to work with version control systems and deployment pipelines.
• Understanding of performance tuning and optimization in server-side applications.

Additional Information:

• The candidate should have a minimum of 5 years of experience in Node.js .
• A 15-year full-time education is required.
• 15 years of full-time education