Application Support Engineer

Nusummit Technologies; Mumbai; On-site; INR 810,000 - 990,000; Full time

Benefits offered by this job

Night shifts

Office in BKC, Mumbai

Job summary

Nusummit Technologies in Mumbai's Bandra-Kurla Complex (BKC) invites an experienced Application / Production Support Engineer to join our 24/7 production team. You will leverage Linux/Unix, SQL, and Oracle skills to maintain mission-critical systems in a high-availability environment.

The role requires 4–6 years of relevant experience, readiness for night shifts, and a focus on incident management, monitoring tools, and rapid issue resolution.

Qualifications

• 4–6 years of relevant experience in application and production support.
• Hands-on Linux/Unix, SQL, and Oracle database troubleshooting.
• Experience with monitoring tools and incident management.
• Ability to work in a 24/7 production support environment.

Responsibilities

• Provide L1/L2 application and production support for business-critical systems.
• Monitor health of applications, infrastructure, and systems in a 24/7 production environment.
• Execute Linux/Unix commands, shell scripting, log analysis, and troubleshooting.
• Write and run SQL queries for data validation and issue resolution.
• Manage Oracle Database queries, data analysis and troubleshooting.
• Monitor using ITRS Geneos and other tools like AppDynamics, Dynatrace, Splunk, and Nagios.
• Coordinate with development, infrastructure, and database teams to resolve issues.
• Maintain incident logs, handover reports, and technical documentation.
• Participate in scheduled maintenance and deployment support.

Skills

Linux/Unix

SQL

Oracle Database

Production Support

Tools

ITRS Geneos

AppDynamics

Dynatrace

Splunk

Nagios

Job description

Payroll Company: Nusummit
Job Location: BKC, Mumbai
Experience: 46 Years
Maximum Budget: 9 LPA
Work Mode: Work from Office
Shift: 247 Rotational Shifts (Including Night Shifts)
Interview Date: 2nd November 2026 (Tomorrow)
Employment Type: Full-Time

Job Summary

We are looking for an experienced Application / Production Support Engineer with strong hands-on expertise in Linux/Unix, SQL, and Oracle Database, along with experience in ITRS or other application and infrastructure monitoring tools.

The candidate will be responsible for providing production support, monitoring critical applications, troubleshooting production incidents, performing database-level analysis, and ensuring application availability and stability in a 247 support environment.

Candidates with prior experience in the Capital Markets, Stock Exchange, Banking, or Financial Services domain will be highly preferred.

Key Responsibilities

• Provide L1/L2 Application and Production Support for business-critical applications.
• Monitor application health, infrastructure, and system performance in a 247 production environment.
• Perform Linux/Unix commands, shell scripting, log analysis, and troubleshooting.
• Write and execute SQL queries for data validation, investigation, and production issue resolution.
• Work on Oracle Database, including query execution, data analysis, and troubleshooting.
• Monitor applications using ITRS Geneos or other monitoring tools such as AppDynamics, Dynatrace, Splunk, Nagios, etc.
• Identify, investigate, and resolve production incidents within defined SLAs.
• Perform incident management, problem management, and root cause analysis (RCA).
• Coordinate with development, infrastructure, database, and other technical teams for issue resolution.
• Handle production alerts, batch failures, application outages, and performance-related issues.
• Maintain incident logs, shift handover reports, and technical documentation.
• Participate in scheduled maintenance activities and production deployment support.

Mandatory Technical Skills

1. Strong hands-on experience in Linux/Unix.
2. Good knowledge of SQL and Oracle Database.
3. Experience in Application Support / Production Support.
4. Hands-on experience with ITRS or any monitoring and alerting tool.
5. Good troubleshooting, debugging, and log analysis skills.
6. Understanding of incident management and SLA-based production support.

Preferred Skills

• Experience in Capital Markets / Stock Exchange / Financial Services domain.
• Knowledge of trading applications, market data, or exchange-related applications.
• Exposure to ITIL processes and incident management.
• Basic knowledge of shell scripting.
• Experience supporting high-availability, business-critical applications.

Shift Requirements

• Must be comfortable working in a 247 rotational shift environment.
• Night shifts, weekends, and rotational weekly offs are part of the role.
• Candidates must be comfortable working from the BKC, Mumbai office.

Candidate Profile

• 4 to 6 years of relevant experience in Application Support / Production Support.
• Strong technical troubleshooting and analytical skills.
• Good communication and coordination skills.
• Ability to work under pressure and handle critical production incidents.
• Immediate joiners or candidates available for an early joining date will be preferred.

Interview Details

Interview Date: 2nd November 2026(1st round Virtual and client round face to face from BKC, Mumbai location.
Location: BKC, Mumbai
Budget: Maximum 9 LPA