Application Support Engineer

Accenture; India; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture in India is seeking an Application Support Engineer to monitor and resolve issues across SAP MM modules. The role emphasizes proactive problem solving, root-cause analysis, and collaboration with cross-functional teams to ensure system stability and minimal business disruption.

The successful candidate will have at least 3 years of SAP MM experience, a 15-year education background, and the ability to work onsite at client locations in India.

Qualifications

• Must Have Skills: SAP MM Materials Management.
• Strong understanding of procurement and inventory management processes within SAP MM.
• Experience in troubleshooting and resolving issues related to material master data, purchase orders, and inventory transactions.
• Ability to analyze system logs and error messages to identify root causes of application problems.
• Familiarity with SAP integration points and interfaces with other modules and external systems.
• Good communication skills to interact with technical teams and business users.

Responsibilities

• Expected to perform independently and become an SME.
• Active participation in team discussions.
• Provide solutions to work related problems.
• Collaborate with cross-functional teams to ensure seamless integration and support of business processes.
• Document and communicate issue resolutions and system updates clearly to stakeholders.
• Assist in continuous improvement of support processes and tools to enhance efficiency.
• Provide guidance and support to junior team members to foster knowledge sharing and skill development.

Job description

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

SAP MM Materials Management

Good to have skills :

NA

Minimum Experience :

3 year(s) of experience is required

Educational Qualification :

15 years full time education

Summary :

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous engagement with system performance, collaborating with different teams to maintain system stability and reliability, and delivering timely resolutions to minimize business disruptions. The role is dynamic and requires adaptability to handle multiple challenges in a fast-paced environment.

Roles & Responsibilities :

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure seamless integration and support of business processes.
• Document and communicate issue resolutions and system updates clearly to stakeholders.
• Assist in the continuous improvement of support processes and tools to enhance efficiency.
• Provide guidance and support to junior team members to foster knowledge sharing and skill development.

Professional & Technical Skills :

• Must To Have Skills: Proficiency in SAP MM Materials Management.
• Strong understanding of procurement and inventory management processes within SAP MM.
• Experience in troubleshooting and resolving issues related to material master data, purchase orders, and inventory transactions.
• Ability to analyze system logs and error messages to identify root causes of application problems.
• Familiarity with SAP integration points and interfaces with other modules and external systems.
• Good communication skills to effectively interact with technical teams and business users.

Additional Information :

• The candidate should have minimum 3 years of experience in SAP MM Materials Management.
• This position is based at the client onsite location within India.
• A 15 years full time education is required.

15 years full time education

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