Application Support Engineer

Accenture; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Accenture in Pune seeks an Application Support Engineer to diagnose and resolve issues across critical business systems. You will act as a software detective, ensuring smooth operation of applications and contributing to system reliability.

You should have at least 3 years of experience with Microsoft Power BI, strong SQL and data visualization skills, and a collaborative mindset to work with cross-functional teams in a fast-paced environment.

Qualifications

• Minimum 3 years of experience with Microsoft Power BI.
• Strong analytical skills to troubleshoot applications.
• Experience with data visualization and reporting.
• Familiarity with SQL and database concepts.
• Ability to work collaboratively in a team.

Responsibilities

• Act as SME for application support and issue resolution.
• Participate in team discussions and contribute solutions.
• Develop and implement best practices for support.
• Provide training to junior engineers on troubleshooting.

Skills

Microsoft Power BI

SQL

Data visualization

Analytical skills

Team collaboration

Education

15 years full time education

Job description

Project Role: Application Support Engineer

Project Role Description: Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills: Microsoft Power Business Intelligence (BI)

Good to have skills: NA

Minimum 3 year(s) of experience is required

Educational Qualification: 15 years full time education

Summary

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot problems, ensuring the smooth operation of applications, and implementing solutions that enhance system performance and reliability. You will engage in continuous learning to stay updated on the latest technologies and methodologies, contributing to a culture of innovation and excellence within the organization.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of best practices for application support.
• Provide training and guidance to junior team members on troubleshooting techniques.

Professional & Technical Skills

• Proficiency in Microsoft Power Business Intelligence (BI).
• Strong analytical skills to assess and resolve application issues.
• Experience with data visualization and reporting tools.
• Familiarity with database management and SQL.
• Ability to work collaboratively in a team environment.

Additional Information

• The candidate should have minimum 3 years of experience in Microsoft Power Business Intelligence (BI).
• This position is based at our Pune office.
• A 15 years full time education is required.

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