Application Support Engineer

Accenture in India; Dadri; On-site; INR 420,000 - 600,000; Full time

Job summary

Accenture in India is seeking an Application Support Engineer to provide a dynamic service that identifies and resolves issues across multiple components of critical business systems. You will act as a software detective, collaborating with cross-functional teams to keep essential applications running smoothly.

The role requires strong Java Enterprise Edition skills, at least 3 years of experience, and 15 years of full-time education.

Qualifications

• Must Have Skills: Proficiency in Java Enterprise Edition.
• Strong understanding of application support methodologies and best practices.
• Experience with troubleshooting and debugging complex software issues.
• Familiarity with database management and SQL for data retrieval and manipulation.
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders.

Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of processes and solutions to enhance team knowledge.
• Engage in proactive monitoring of systems to identify potential issues before they impact users.

Skills

Java Enterprise Edition

Education

15 years full time education

Job description

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Java Enterprise Edition

Good to have skills : NA

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of software solutions, all while maintaining a focus on delivering high-quality support to end-users and stakeholders.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation of processes and solutions to enhance team knowledge.
• Engage in proactive monitoring of systems to identify potential issues before they impact users.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Java Enterprise Edition.
• Strong understanding of application support methodologies and best practices.
• Experience with troubleshooting and debugging complex software issues.
• Familiarity with database management and SQL for data retrieval and manipulation.
• Ability to work collaboratively in a team environment and communicate effective with stakeholders.

Additional Information:

• The candidate should have minimum 3 years of experience in Java Enterprise Edition.
• This position is based at our Coimbatore office.
• A 15 years full time education is required.