Application Specialist (PC/SP)

Anton Paar India; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Anton Paar India is seeking a skilled technical support specialist to provide analytical assistance to customers, test samples for demonstrations and prospect evaluation, and conduct training sessions at offices or client sites.

You will act as a technical liaison to the sales team, prepare detailed analysis reports, and help with training and technical support to customers and the sales force, traveling throughout India as needed.

Qualifications

• Minimum 6–8 years of relevant experience.
• Master’s or Bachelor’s degree required.
• Excellent written and verbal communication and willingness to travel.

Responsibilities

• Provide technical and analytical assistance to customers and colleagues by testing samples.
• Conduct user training, seminars and workshops at office or customer locations.
• Prepare detailed analysis reports for customers.
• Act as technical liaison to the sales team.
• Assist in training and technical support to customers and sales team.
• Research, collect and report information on product capabilities and competing instruments.
• Maintain comprehensive technical knowledge of assigned products.
• Strict adherence to all systems at Anton Paar.

Skills

Communication

Interpersonal skills

Problem solving

Presentation

Organizational skills

Customer focus

Travel willingness

Education

Master’s degree

Bachelor’s degree

Job description

Company Description

Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry.

Company Description

Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry.

At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics.

You may visit our website for more information at http://www.anton-paar.com/

Job Description

Responsibilities and Duties:

• Responsible for providing the technical and analytical assistance to customers and colleagues by testing customer samples for demonstrations and prospect evaluation.
• Conducting user training, seminars and workshops at office or customer locations.
• Preparing detailed analysis reports for customers.
• Acting as technical liaison to the sales team.
• Assist in training and technical support to customers and sales team.
• Research, collect and report information on the ability and capacity of AP products and competing instruments.
• Having a comprehensive technical knowledge of the assigned products.
• Strict adherence to all systems at Anton Paar.

Qualifications

Required Skills and Abilities:

• Excellent written and verbal communication
• Must have - interpersonal, problem-solving, presentation and organizational skills
• High commitment to customer satisfaction
• Willingness to travel throughout India

Additional Information

Education and Experience:

• Minimum of 6 – 8 years of relevant experience
• Master’s/ Bachelor’s degree