Application Specialist - Cytogenetics (JID000090 )

DSS Imagetech Pvt. Ltd.; Khordha, Kolkata District, Chennai; On-site; INR 400,000 - 600,000; Full time

Job summary

DSS Imagetech Pvt. Ltd. is seeking an Application Specialist - Cytogenetics to promote and support cytogenetic molecular diagnostic products.

You will educate healthcare professionals, train internal and external teams, and collaborate with sales and R&D to drive product adoption. The role requires strong understanding of cytogenetics, FISH, and karyotyping, with up to 2 years of relevant experience; customer-facing skills are a plus.

Qualifications

• Graduate or postgraduate in Human Genetics/Cytogenetics; Master’s/PhD preferred.
• 0-2 years cytogenetics experience; FISH and karyotyping knowledge mandatory.
• Experience in customer-facing roles is a plus.

Responsibilities

• Develop and maintain deep understanding of molecular diagnostic products and cytogenetics applications.
• Provide technical support and training to healthcare professionals and sales teams; address inquiries.
• Collaborate with Sales to promote molecular diagnostics and prepare proposals/presentations.
• Participate in product development by collecting customer feedback and aiding R&D.
• Deliver training programs and create educational materials for internal teams and external customers.
• Ensure regulatory compliance and assist in documentation for submissions if required.

Skills

FISH

Karyotyping

Cytogenetics

Presentation skills

Education

Master's or PhD in Genetics/Cytogenetics

Bachelor's in Human Genetics

Job description

Position Title: Application Specialist - Cytogenetics (JID000090 )

Base Location:

Chennai / Kolkata / Bhubaneswar

Division:

Integrated Diagnostics Division

Primary Role:

Looking for an application/ product specialist to play a crucial role in promoting and supporting our cutting‑edge molecular diagnostic products, primarily our cytogenetic solutions. This position requires a deep understanding of molecular biology, excellent communication skills, and the ability to educate and assist healthcare professionals in the effective use of our diagnostic solutions. He/She will work closely with the sales team, marketing department, and technical support to ensure customer satisfaction and drive product adoption.

Key Responsibilities:

Product Expertise:

• Develop and maintain a deep understanding of the company s molecular diagnostic products and their applications in the field of cytogenetics
• Stay current with industry trends, competitor products, and advancements in molecular diagnostics

Customer Support:

• Provide technical support and training to healthcare professionals, laboratory personnel, and sales teams.
• Address and resolve customer inquiries, issues, and concerns promptly and effectively.
• Conduct product demonstrations and presentations to potential and existing customers.

Sales Support:

• Collaborate with the sales team to develop strategies for promoting molecular diagnostic products.
• Assist in the preparation of sales proposals, presentations, and marketing materials.
• Participate in sales meetings, conferences, and trade shows to represent the company and its
  products.
• Helping the Sales Team to achieve the targets for the molecular products.

Product Development:

• Collect and analyze customer feedback to inform product development and improvements.
• Work with the product management and R&D teams to identify and prioritize product enhancements.

Training and Education:

• Develop and deliver training programs for internal teams and external customers.
• Create educational materials, including user guides, technical bulletins, and online resources.

Regulatory and Compliance:

• Ensure all product-related activities comply with relevant regulatory requirements and quality
  standards.
• Assist in preparing documentation for regulatory submissions, if required.

This job description is intended to outline the general responsibilities and qualifications for the position of
Application Product Specialist - Cytogenetics. It is not an exhaustive list and may be subject to change based
on the company s needs.

Qualification:

• Graduate or post-graduate in Human Genetics/Cytogenetics or a related field. A Master s or PhD will be
  preferred.

Experience:

• 0- 2 years of experience in cytogenetics, laboratory work, or a related field. Experienced people will
  be preferred.
• Knowledge of FISH and karyotyping is a must. Microscopy knowledge will be an added advantage
• Previous experience in a customer-facing role such as sales, technical support, or product
  management is a plus.

Additional Skills (If Any):

• Strong understanding of cytogenetics
• Proven research & communication skills preferred, including presentation skills
• Ability to explain complex scientific concepts to a non-technical audience.