Application Specialist

Accurex Biomedical Pvt. Ltd.; Ludhiana; On-site; INR 315,000 - 385,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative work environment

Job summary

Accurex Biomedical Pvt. Ltd. is seeking a motivated Application Specialist in India to support diagnostic and laboratory equipment. You will train customers and staff, demonstrate products, and provide technical support to ensure optimal product utilization and customer satisfaction.

The role involves coordinating with service teams, validating performance, and contributing to market insights during workshops and promotions. Growth opportunities exist in a dynamic, collaborative environment.

Qualifications

• Experience in providing product training and demonstrations at customer sites.
• Ability to support pre-sales and post-sales activities.
• Strong problem-solving and troubleshooting skills.

Responsibilities

• Provide product demonstrations, installations, and application support at customer sites.
• Train customers and staff on product usage and workflows.
• Assist in pre-sales and post-sales technical support.
• Troubleshoot application issues and coordinate with service teams.
• Support validation, calibration, and QC procedures.
• Conduct product trials and evaluations at customer locations.
• Prepare technical reports, presentations, and training materials.
• Gather customer feedback and share market insights with the product and sales team.
• Participate in workshops and promotional activities as required.
• Ensure compliance with company policies and regulatory standards.

Skills

Product demonstrations

Training delivery

Technical support

Customer focus

Job description

Job Overview

We are looking for a motivated and customer-focused Application Specialist to support our diagnostic and laboratory equipment. The role involves providing product training, demonstrations, technical support, and ensuring effective utilization of products by customers to enhance satisfaction and business growth.

Key Responsibilities

• Provide product demonstrations, installations, and application support at customer sites.
• Train customers, laboratory staff, and internal sales teams on product usage and workflows.
• Assist in pre-sales and post-sales technical support activities.
• Troubleshoot application-related issues and coordinate with service teams when required.
• Support validation, calibration, and quality control procedures.
• Conduct product trials and evaluations at customer locations.
• Prepare technical reports, presentations, and training materials.
• Collect customer feedback and share market insights with the product and sales team.
• Participate in workshops, conferences, and promotional activities as required.
• Ensure compliance with company policies and regulatory standards.

What We Offer

• Opportunity for growth and development
• Dynamic and collaborative work environment

Salary

Up to 3.5 LPA (Salary will depend on experience and qualifications, and will fall within the specified range)