Application Developer- Java L2 support

Fujitsu; Bengaluru Urban; Hybrid; INR 600,000 - 1,000,000; Full time

Job summary

Fujitsu invites applications for an Application Support Engineer (L2) with strong Java experience to provide end-to-end support for enterprise applications. Responsibilities include incident resolution, release validation, monitoring, and continuous service improvement to ensure stability and performance across business-critical systems.

The role involves collaboration with development, infrastructure, and database teams, with hybrid work mode and US shift timing (5:30 PM to 2:30 AM IST).

Qualifications

• 5–7 years of experience in application support or production support.
• Strong experience with Java-based enterprise applications and production support environments.
• Experience in release management, incident resolution, monitoring, and continuous service improvement.

Responsibilities

• Provide L2 production support for web-based applications and services.
• Resolve incidents, fulfil service requests, and ensure SLAs are met.
• Perform proactive monitoring, health checks, and operational support activities.

Skills

L2 Support

Tools

Java

Spring Framework

Spring Boot

JSP/Struts

React/ Angular/ AngularJS

SQL/Oracle/PostgreSQL

Datadog Monitoring

Job description

Job Location: Pune, Noida, Chennai, Hyderabad, Bangalore

Location Flexibility: Multiple Locations in Country

At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.

Role- Application Developer

Ep- 5-7yrs

Shifts- US Shift 5:30 pm to 2:30 am IST

Work mode- Hybrid

Skills- L2 Support- Java

Role Summary

We are seeking a skilled Application Support Engineer (L2) with strong experience in Java-based enterprise applications and production support environments. The role involves providing end-to-end application support, incident resolution, release management, monitoring, troubleshooting, and continuous service improvement for business-critical applications. The ideal candidate should possess a blend of development knowledge and support expertise to ensure application stability, performance, and operational excellence.

Key Responsibilities

• Provide L2 production support for web-based applications and services.
• Resolve incidents, fulfil service requests, and ensure adherence to SLAs.
• Perform proactive application monitoring, health checks, and operational support activities.
• Investigate, troubleshoot, and resolve application issues across multiple technology layers.
• Support production deployments, release validations, and post-release monitoring.
• Conduct root cause analysis (RCA) and implement preventive measures to reduce recurring incidents.
• Collaborate with development, infrastructure, database, and business teams for issue resolution.
• Analyse application logs, database queries, and monitoring dashboards to diagnose problems.
• Support problem management, change management, and release management processes.
• Create and maintain operational documentation, knowledge articles, and support runbooks.
• Participate in on-call support and major incident management activities as required.
• Identify opportunities for automation and continuous improvement of support processes.

Required Technical Skills

• Backend Technologies:Java 8 / 17 / 21
• Spring Framework
• Spring Boot
• JSP Struts
• Frontend Technologies: React/ angular / AngularJS Modern UI Frameworks
• Database Technologies: SQL Oracle Database PostgreSQL Monitoring & ITSM ToolsDatadog Monitoring & Observability ServiceNo

Relocation Supported: No

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.