Analyst I - TA Operations & Tech

Darwinbox Digital Solutions Pvt. Ltd.; India; On-site; INR 550,000 - 850,000; Full time

Job summary

Darwinbox Digital Solutions Pvt. Ltd. seeks an Analyst I, TA Operations to support Talent Acquisition by maintaining recruiting data, producing recurring reports, and documenting operational procedures.

This role partners with US-based stakeholders to ensure reporting cadences, data quality reviews, and access controls across the recruiting delivery model. The analyst will focus on data accuracy, recurring reports, and governance, collaborating with recruiters, operations associates, and tech

Qualifications

• Bachelor's degree in HR, Business, Operations, Information Systems, Analytics, Data Management, or related field.
• Typically 2+ years of experience in Talent Acquisition operations, HR operations, recruiting coordination, reporting, systems support, shared services, or related environment.
• Experience preparing recurring reports, maintaining trackers, auditing data, documenting processes, or supporting operational workflows.
• Experience working with confidential employee, candidate, or business data in a deadline-driven service environment.

Responsibilities

• Prepare, maintain, and distribute recurring Talent Acquisition reports, dashboards, trackers, scorecards, and operational summaries for assigned teams or workstreams.
• Track and report on requisition activity, posting status, candidate pipeline movement, offer activity, aging, turnaround time, service levels, and other recruiting operations metrics.
• Consolidate data from recruiting systems, shared trackers, and stakeholder inputs to support weekly, monthly, and ad hoc business reviews.
• Identify data trends, gaps, risks, and exceptions and escape findings to the appropriate TA Operations or recruiting leadership partners.
• Review requisition, candidate, job posting, offer, and workflow data for accuracy, completeness, and alignment to defined standards.
• Perform routine data audits and reconciliations across applicant tracking systems, reporting tools, and operational trackers.
• Document data discrepancies, follow up with owners for resolution, and help maintain clean, reliable reporting inputs.
• Support compliance with internal documentation, confidentiality, and data handling expectations related to recruiting and candidate information.

Skills

Attention to detail

Data analysis

Communication skills

Structured problem solving

Education

Bachelor's degree in HR/Business/Analytics

Tools

Workday Recruiting

iCIMS

Taleo

Power BI

Tableau

SharePoint

Smartsheet

Job description

The Analyst I, TA Operations supports TalentAcquisition by maintaining accurate recruiting data, producing recurringreports, supporting TA systems and access processes, and documentingoperational procedures. This role helps create visibility into recruitingactivity, requisition status, candidate movement, offer activity, servicelevels, and process adherence across the recruiting delivery model.

The analyst partners with Recruiting Operations& Tech leaders, recruiters, recruiting operations associates, andUS-based Talent Acquisition stakeholders to support reporting cadences, dataquality reviews, access control requests, workflow issue resolution, andprocess documentation. Success in this role requires strong attention todetail, structured problem solving, comfort working in systems and trackers,and the ability to communicate operational findings clearly.

Responsibilities:

TA Reporting& Operational Insights

• Prepare, maintain, and distribute recurring TalentAcquisition reports, dashboards, trackers, scorecards, and operationalsummaries for assigned teams or workstreams.
• Track and report on requisition activity, postingstatus, candidate pipeline movement, offer activity, aging, turnaround time,service levels, and other recruiting operations metrics.
• Consolidate data from recruiting systems, sharedtrackers, and stakeholder inputs to support weekly, monthly, and ad hocbusiness reviews.
• Identify data trends, gaps, risks, and exceptionsand escape findings to the appropriate TA Operations or recruitingleadership partners.

DataQuality, Auditing & Governance

• Review requisition, candidate, job posting, offer,and workflow data for accuracy, completeness, and alignment to definedstandards.
• Perform routine data audits and reconciliationsacross applicant tracking systems, reporting tools, and operational trackers.
• Document data discrepancies, follow up with ownersfor resolution, and help maintain clean, reliable reporting inputs.
• Support compliance with internal documentation,confidentiality, and data handling expectations related to recruiting andcandidate information.

Systems& Access Control Support

• Support day-to-day TA systems administrationactivities, including user access requests, access changes, access removals,role/profile validation, and basic troubleshooting coordination.
• Maintain access logs, request trackers, anddocumentation to ensure appropriate controls and audit readiness.
• Assist with researching system issues, workflowdefects, reporting gaps, and user questions; document findings and routeissues to the appropriate technical or functional owner.
• Support system testing, validation, user acceptanceactivities, and communication of changes when new workflows, tools, orenhancements are implemented.
• Create, update, and maintain standard operatingprocedures, job aids, process maps, checklists, and knowledge articles forRecruiting Operations & Tech processes.
• Document current-state workflows and identifyopportunities to improve clarity, cycle time, data quality, control points,and stakeholder experience.
• Track process change requests, open issues, actionitems, and follow-ups to support implementation and adoption.
• Partner with team members to standardize recurringprocesses and reduce manual effort where possible.

Stakeholder& Operational Support

• Provide timely operational support to recruiters,recruiting operations associates, supervisors, managers, and US-based TApartners.
• Prepare meeting materials, action logs, statusupdates, and follow-up summaries related to reporting, systems, process, andoperational initiatives.
• Manage assigned requests and recurring deliverableswith accuracy, professionalism, and timely follow-through in across-time-zone environment.
• Protect confidential candidate, employee,requisition, and business information in accordance with internal policiesand expectations.

Education & Experience:

• Bachelor's degree in Human Resources, BusinessAdministration, Operations, Information Systems, Analytics, Data Management,or a related field; equivalent experience may be considered.
• Typically 2+ years of experience in TalentAcquisition operations, HR operations, recruiting coordination, reporting,systems support, shared services, business operations, or a relatedenvironment.
• Experience preparing recurring reports, maintainingtrackers, auditing data, documenting processes, or supporting operationalworkflows.
• Experience working with confidential employee,candidate, or business data in a deadline-driven service environment.

Must Have Skills

• Strong data accuracy, reporting discipline, andattention to detail when working with recruiting, requisition, candidate,offer, and access-related information.
• Proficiency with Microsoft Excel or similar tools,including structured trackers, filters, formulas, lookups, pivots, and datavalidation techniques.
• Ability to compile, reconcile, interpret, andsummarize operational data in a clear and actionable way.
• Working knowledge of applicant tracking systems, HRsystems, ticketing tools, or workflow platforms, with the ability to learnnew systems quickly.
• Strong documentation skills, including the abilityto create clear SOPs, process steps, checklists, job aids, and statusupdates.
• Ability to manage multiple recurring deliverables,access requests, issue logs, and stakeholder follow-ups with appropriateurgency and ownership.
• Strong written and verbal communication skills,including comfort working with US-based and in-country stakeholders acrosstime zones.
• Sound judgment and discretion when handlingconfidential candidate, employee, requisition, system access, and businessinformation.

Nice to Have Skills

• Experience with Workday Recruiting, iCIMS, Taleo,ServiceNow, Microsoft Power BI, Tableau, SharePoint, Smartsheet, or similarATS, reporting, workflow, or documentation platforms.
• Exposure to user access administration, role-basedaccess controls, audit logs, system permissions, or security requestworkflows.
• Experience supporting Talent Acquisition reporting,recruiting operations, HR shared services, global capability centers, orhealthcare recruiting environments.
• Familiarity with process mapping, continuousimprovement, Lean concepts, root cause analysis, or operational controldocumentation.
• Experience supporting system testing, useracceptance testing, release notes, change communications, or knowledgemanagement activities.

Licenses, Certifications & Training:

Knowledge, Skills, Abilities, Behaviors:

• Demonstrates strong ownership, accuracy, andfollow-through when managing reports, trackers, access requests, andoperational documentation.
• Applies analytical thinking to identify data issues,process gaps, recurring defects, and opportunities for standardization.
• Works collaboratively with recruiters, operationspartners, technology teams, and leaders in a service-oriented, matrixedenvironment.
• Communicates status, risks, dependencies, andfindings clearly and professionally.
• Maintains confidentiality and exercises soundjudgment when working with sensitive candidate, employee, system, andbusiness information.
• Adapts to changing priorities, system updates, andevolving process requirements while maintaining documentation discipline anddata quality.