Manager - Talent Attraction & Tech

Darwinbox Digital Solutions Pvt. Ltd.; Hyderabad; Hybrid; INR 3,500,000 - 5,200,000; Full time

Job summary

HCA Healthcare is seeking a Manager, Talent Attraction & Technology for its Global Capability Network in India. You will lead TA operations and technology enablement, drive service delivery, governance, and reporting across multiple teams, partnering with US and in-country leaders to ensure reliable data and consistent service levels.

You will guide sourcing and engagement strategies, manage access controls and system changes, and coach leaders to build a high-accountability culture with a

Qualifications

• Bachelor’s degree in HR, BA, operations, information systems, analytics, or related field.
• 12+ years of experience in talent acquisition operations, HR shared services, recruiting operations, HR technology, or related environment.
• Experience leading managers, team leads, or large operational teams in a matrixed, service-oriented environment.
• Experience managing reporting routines, operational metrics, process documentation, system support, access control, and service delivery governance.
• Experience partnering with senior stakeholders across geographies, functions, and timezones.

Responsibilities

• Lead day-to-day talent attraction and technology support across assigned GCN teams, ensuring delivery aligns with service standards.
• Provide leadership oversight for sourcing, candidate engagement, and TA Ops & Tech Support teams; manage priorities and escalation paths.
• Monitor operational health across TA processes; drive timely resolution with stakeholders.
• Establish service routines, performance expectations, and governance for consistent delivery across TA workstreams.
• Own recurring talent attraction reporting routines, including metrics, productivity, aging, SLA performance, workload and risk indicators.
• Partner with analysts and system teams to improve dashboard quality, definitions, and data validation.

Skills

Leadership

TA technology

Data reporting

Systems governance

Stakeholder communication

Global/matrix work

Education

Bachelor’s degree in HR/BA/related field

Tools

ATS

CRM

HRIS

Case management

Workflow tools

Dashboarding tools

Job description

Manager, Talent Attraction & Technology | HCA Healthcare

GeneralPosition Information

Reports directly to (Title):

Director, Talent Acquisition

Matrix reports to (Title):

US Talent Acquisition Technology & Operations leadership, asapplicable

Direct Reports:

People leader of managers and team leads supporting sourcing,candidate engagement, and TA operations and technology support

Created / Last Revised:

Draft - July 2026

Job Code:

TBD

Location / Work Model:

India Global Capability Network; work model to be confirmed

PositionSummary:

The Manager, TalentAttraction & Technology leads Talent Acquisition operations andtechnology enablement for the Global Capability Network. This role isresponsible for operational delivery across sourcing and candidate engagementsupport, TA systems support, reporting, process governance, documentation,access control oversight, and service performance management.

The Manager partnersclosely with US Talent Acquisition leaders, in-country leadership, technologypartners, and recruiting delivery teams to ensure the GCN operating modelruns with clear processes, reliable data, consistent service levels, andstrong stakeholder communication. Success in this role requires experienceleading leaders, managing talent attraction strategies (sourcing andmarketing), supporting technology and process enablement for large-scalerecruitment teams.

Responsibilities:

TAOperations, Technology & Service Delivery

• Leadday-to-day talent attraction and technology support across assigned GCNteams, ensuring work is delivered accurately, consistently, and in alignmentwith defined service standards.
• Provideleadership oversight for sourcing, candidate engagement, and TA Ops &Tech Support teams, ensuring priorities, handoffs, and escalation paths areclear.
• Monitoroperational health across TA processes, identify recurring issues, and drivetimely resolution in partnership with recruiting, HR, technology, and sharedservices stakeholders.
• Establishservice routines, performance expectations, issue management practices, andgovernance mechanisms that support consistent delivery across multiple TAworkstreams.

Data,Reporting & Operational Insights

• Own recurringtalent attraction reporting routines, including service metrics,productivity, quality, aging, SLA performance, workload, and operational riskindicators.
• Ensure leadershave timely, accurate reporting and insights to support business demand.
• Partner withanalysts and system teams to improve dashboard quality, report definitions,data validation practices, and reporting documentation.
• Strengthendata discipline across teams by reinforcing accurate system usage, consistenttracker maintenance, and documented reporting standards.

SystemsSupport, Access Control & Process Governance

• Provideleadership oversight for TA systems support activities, including usersupport, issue triage, enhancement intake, testing support, and operationalreadiness for process or system changes.
• Oversee accesscontrol processes for assigned TA systems, including request intake,approvals, documentation, periodic review, and compliance with role-basedaccess standards.
• Ensurestandard operating procedures, job aids, workflow documentation, and processcontrols are current, accurate, and adopted by team members.
• Partner withUS TA Technology & Operations and internal technology teams to supportreleases, workflow updates, automation opportunities, and adoption of newtools or reporting capabilities.
• Drive processgovernance by identifying variation, clarifying ownership, documentinghandoffs, and reducing manual or duplicative work.

Leadership,Stakeholder Partnership & Continuous Improvement

• Lead, coach,and develop managers and team leads across sourcing, candidate engagement,and technology support functions.
• Build ahigh-accountability culture focused on quality, responsiveness,confidentiality, documentation discipline, and continuous improvement.
• Serve as asenior escalation point for operational issues, service risks, stakeholderconcerns, and cross-functional dependencies.
• Partner withUS-based and in-country stakeholders to align priorities, clarifyexpectations, and communicate progress, risks, and decisions across timezones.
• Identifyopportunities to standardize, automate, and improve TA processes whilemaintaining compliance with internal policies and data privacy expectations.

Education& Experience:

• Bachelor'sdegree in Human Resources, Business Administration, Operations, InformationSystems, Analytics, or a related field; equivalent experience may beconsidered.
• 12+ years ofexperience in talent acquisition operations, HR shared services, recruitingoperations, HR technology, business operations, or a related operationalenvironment.
• Demonstratedexperience leading managers, team leads, or large operational teams in amatrixed, service-oriented environment.
• Experiencemanaging reporting routines, operational metrics, process documentation,system support, access control, and service delivery governance.
• Experiencepartnering with senior stakeholders across geographies, functions, and timezones to manage priorities, escalations, and operational change.

MustHave Skills

• Strongleadership capability with experience managing leaders, building teamstructure, setting expectations, and driving accountability across multipleworkstreams.
• Deepunderstanding of TA technology, recruiting workflows, operational controls,data quality, service delivery, and stakeholder support in a high-volumeenvironment.
• Strongreporting and analytical orientation, with the ability to interpretoperational data, identify trends, and convert insights into clear decisionsand actions.
• Experiencesupporting or overseeing HR or TA systems, user access processes, issuetriage, system change support, and process adoption.
• Strong processdocumentation and governance skills, including SOP creation, workflowmapping, job aids, controls, and continuous improvement routines.
• Excellentwritten and verbal communication skills, including the ability to communicatestatus, risks, recommendations, and decisions to senior stakeholders.
• Ability tooperate effectively in a global, matrixed, cross-time-zone environment with ahigh degree of confidentiality and judgment.

Nice toHave Skills

• Experience ina global capability center, shared services, healthcare, or highly regulatedenvironment.
• Experiencewith ATS, CRM, HRIS, case management, workflow, reporting, or dashboardingtools.
• Exposure toLean, Six Sigma, Agile, or other structured process improvementmethodologies.
• Experiencesupporting recruiting transformation, technology implementation, automation,operating model changes, or large-scale process standardization.
• Familiaritywith talent acquisition compliance, audit readiness, data privacy, androle-based access control practices.

Licenses,Certifications & Training:

• N/A; relevantHR, project management, process improvement, analytics, or technologycertifications are preferred but not required.

Knowledge,Skills, Abilities, Behaviors:

• Demonstratesexecutive presence, sound judgment, and the ability to balance servicedelivery, compliance, stakeholder expectations, and team capacity.
• Uses data todiagnose issues, prioritize action, and communicate performance clearly tooperational and senior leadership audiences.
• Builds trustwith US and in-country partners through responsiveness, transparency,follow-through, and practical problem solving.
• Createsstructure in ambiguous environments by clarifying ownership, documentingprocesses, and driving consistent operating routines.
• Maintains highstandards for confidentiality, data integrity, access discipline, and ethicalhandling of candidate, employee, and business information.
• Developsleaders and teams through coaching, feedback, clear expectations, and a focuson continuous improvement.