We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.Job DescriptionJob Title: Assistent Manager—Technical SupportLocation: JammuExperience: 7+ years in concrete testing, mix design, or construction materialsIndustry: Construction Chemicals / Concrete Technology / Underground Construction / Ready-Mix ConcreteObjective of the RoleTo lead concrete mix design development, quality control, and technical support activities to ensure optimal performance, durability, and compliance with industry standards while supporting project execution and customer satisfaction.Job Responsibility / KRAKRA 1: Concrete Mix Design & OptimizationDevelop and optimize concrete and shotcrete mix designs as per project requirements.Evaluate new raw materials, admixtures, and supplementary cementitious materials.Ensure performance targets for strength, durability, and workability are achieved.KRA 2: Quality Control & TestingConduct laboratory and site testing (slump, compressive strength, air content, durability tests).Ensure compliance with ASTM / IS / EN / ACI standards.Monitor batching plant operations and raw material quality.KRA 3: Technical Support & TroubleshootingProvide on-site technical support during concrete placement and shotcreting operations.Investigate concrete performance issues and implement corrective measures.Coordinate with project managers, site engineers, and clients for technical solutions.KRA 4: Reporting & DocumentationPrepare technical reports, mix design documentation, and quality records.Maintain test data and ensure audit readiness.Support internal and external technical audits.KRA 5: Training & Continuous ImprovementTrain plant and site personnel on best concrete practices.Support R&D initiatives for sustainable and high-performance concrete solutions.CompetenciesKnowledgeAdvanced knowledge of concrete technology, hydration chemistry, and durability principlesUnderstanding of admixtures, shotcrete technology, and underground construction practicesFamiliarity with ASTM / IS / EN standardsSkillsConcrete mix design and optimizationLaboratory testing and data analysisMS Excel, MS PowerPoint, reporting toolsTechnical presentation and client interactionAbilitiesStrong analytical and troubleshooting skillsEffective communication and coordination abilityAbility to work under site conditions and tight project timelinesSpecial Working Conditions:Extensive travel to project sites, batching plants, and customer locations.Frequent visits to remote areas, including underground/tunnel projects.Strict adherence to safety protocols and use of PPE at site locations.Main interactions of the role :-Internal StakeholdersPlant ManagersQuality Control TeamR&D DepartmentSales & Technical Support TeamsExternal StakeholdersClients / ConsultantsContractors & Site EngineersThird-party Testing LaboratoriesRegulatory / Inspection AuthoritiesEducation Qualification:Diploma in Civil Engineering / Materials Engineering / Construction TechnologyCome and share your courage to shine with us!