AM / Manager Quality

Jobitus; Rajkot; On-site; INR 800,000 - 1,600,000; Full time

Job summary

Jobitus is seeking an experienced Assistant Manager / Manager – Quality to oversee QA/QC, QMS, and customer quality requirements. The role focuses on reducing defects, driving continuous improvement, and coordinating with cross-functional teams in a manufacturing setting.

The ideal candidate has 8–10 years of experience, a Diploma or BE in Mechanical Engineering, and a track record of leading quality teams, audits, and CAPA programs. Salary is negotiable based on experience.

Qualifications

• Diploma or B.E. in Mechanical Engineering.
• 8–10 years of experience in Quality Assurance/Quality Control.
• Strong knowledge of QMS, inspection procedures, quality documentation, and audit preparation.
• Experience coordinating with customers and third-party inspection agencies.

Responsibilities

• Monitor and maintain quality standards at incoming, in-process, and final inspection stages.
• Implement, maintain, and improve the Quality Management System (QMS).
• Coordinate with customers regarding quality requirements, inspections, complaints, and corrective actions; work with internal departments to resolve issues.
• Plan and coordinate internal, external, customer, and certification audits; ensure timely closure of audit actions.
• Lead and develop the quality team to achieve departmental objectives and KPIs.

Skills

Quality management

Audits

CAPA

Team leadership

Root cause analysis

Communication

Education

Diploma / B.E. Mechanical Engineering

Job description

We are looking for a qualified and experienced Assistant Manager / Manager – Quality to oversee quality assurance, quality control, customer quality requirements, and quality management systems. The ideal candidate will have strong technical knowledge, experience in quality documentation and audits, and the ability to lead a quality team while driving continuous improvement across manufacturing processes.

The candidate will be responsible for maintaining product quality, minimizing rejection and rework, ensuring customer satisfaction, implementing quality systems, and coordinating with internal departments and third-party inspection agencies.

Position: Assistant Manager / Manager – Quality
Experience: 8–10 Years
Qualification: Diploma / B.E. in Mechanical Engineering
Industry: Manufacturing / Engineering Components
Salary: Negotiable based on experience and current CTC

Key Responsibilities

1. Quality Assurance & Quality Control

• Monitor and maintain quality standards at incoming, in-process, and final inspection stages.

• Ensure compliance with customer specifications, quality standards, and applicable manufacturing requirements.

• Prepare, review, and maintain quality inspection reports, test reports, and other quality-related documentation.

• Monitor rejection, rework, and defect rates and implement corrective actions to achieve defined quality objectives.

• Ensure timely resolution of quality issues and prevent recurrence of defects.

2. Quality Management Systems & Documentation

• Implement, maintain, and improve the Quality Management System (QMS).

• Prepare and maintain quality control documents, inspection procedures, SOPs, and other system records.

• Ensure compliance with applicable quality standards and certification requirements.

• Maintain proper documentation for customer requirements, internal reviews, and external audits.

• Drive QMS compliance with a focus on achieving zero non-conformities (NCs).

3. Customer Quality & Coordination

• Coordinate with customers regarding quality requirements, inspections, complaints, and corrective actions.

• Work closely with Production, PPC, Purchase, Maintenance, and other departments to resolve quality-related issues.

• Coordinate with third-party inspection agencies for product inspections, testing, and approvals.

• Monitor customer complaints and ensure effective root cause analysis and timely corrective and preventive action (CAPA) closure.

• Support customer satisfaction initiatives and maintain effective customer relationships.

4. Audits, CAPA & Continuous Improvement

• Plan and coordinate internal, external, customer, and certification audits.

• Ensure timely completion of audit observations, corrective actions, and preventive measures.

• Apply quality tools and problem-solving techniques to identify root causes and eliminate recurring defects.

• Drive continuous improvement initiatives to enhance product quality, process efficiency, and customer satisfaction.

• Participate in new product development (NPD), including quality planning, inspection requirements, and validation activities.

5. Team Management & Development

• Lead, guide, and motivate the quality team to achieve departmental objectives.

• Plan manpower requirements, recruitment, training, and skill development.

• Monitor team performance, attendance, productivity, and overall effectiveness.

• Handle team grievances, employee engagement, and retention initiatives.

• Ensure adequate team availability to avoid production losses caused by quality manpower shortages.

Key Performance Indicators (KPIs)

The candidate will be evaluated on the following performance parameters:

• Rejection & Rework: Achieve defined targets for reducing internal rejection and rework.

• Customer Satisfaction: Minimize customer complaints and maintain high customer satisfaction levels.

• QMS Compliance: Ensure effective implementation of the QMS with zero non-conformities against defined audit and compliance objectives.

• PPC Achievement: Support production planning and control targets by ensuring timely quality clearance and inspection.

• Operational Continuity: Minimize production output losses due to quality team unavailability.

• CAPA Closure: Ensure timely and effective closure of corrective and preventive actions.

• Continuous Improvement: Drive measurable improvements in quality processes and product performance.

• Team Development: Improve team recruitment, training, competency, performance, and retention.

Required Qualifications & Skills

• Diploma or B.E. in Mechanical Engineering.

• 8–10 years of relevant experience in Quality Assurance / Quality Control within a manufacturing or engineering components industry.

• Strong knowledge of quality management systems, inspection procedures, quality documentation, and audit preparation.

• Experience in incoming, in-process, and final inspection.

• Practical knowledge of CAPA, root cause analysis, quality tools, and continuous improvement methodologies.

• Experience coordinating with customers, third-party inspection agencies, and cross-functional teams.

• Strong leadership, communication, problem‑solving, and team management skills.

• Ability to manage quality targets, departmental KPIs, and customer‑specific requirements.