Job Description
JOB TITLE: Air Export Manager DEPARTMENT: Air Export
PDC “REQUIRED JOB ROLE”: District Product Manager
DIRECT REPORTING STRUCTURE: Air Services Manager INDIRECT REPORTING
STRUCTURE: -
Why your Job is Important:
- Support the department strategy on a local level
- Work towards helping the to be the recognized industry leader
SUMMARY DESCRIPTION:
To further develop the air export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the policy and procedures.
KEY RESPONSIBILITIES:
Tasks and Duties
- Review and support with day-to-day quotations
- Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses
- Have thorough knowledge of the air export product including Breakbulk, Gateway & Pricing knowledge.
- Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
- Attend the weekly branch Sales meeting and facilitate discussions on Air Exports with market updates and trends
- Take an active role in the transition of new business/ updates to existing business.
- Grow department Revenue in line with District budget target and management expectations.
- Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the Air Export department is showing clean financial accounting throughout all financial reports.
- Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
- Be open to implementing new system changes and enhancements into your department.
- Be involved and suggest system/process improvements.
- Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative
- Assist supervisor and key staff with goal setting and monitoring development.
- Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
- Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.
- Build and maintain strong relationships with vendors (airlines, trucking companies, and others)
- Work to be our vendors lowest cost customer through electronic booking, shipper-built units, and other creative local market solutions to lower overall cost for both parties
Physical Demands
- Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
- Write with pencil/pen/marker
- Functions performed primarily while seated at desk