Operations Manager - Air Freight

VS Trans Lojistik Llp; Chennai District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

VS Trans Lojistik Llp in Chennai is seeking an experienced Air Export Operations Specialist to manage end-to-end air export processes, quotations, and carrier coordination.

You will lead rate negotiations, oversee documentation, and ensure compliance with international regulations, Incoterms, and customer expectations. Strong system proficiency and leadership skills are required.

This role demands accuracy, timeliness, and the ability to handle pressure.

Qualifications

• 4+ years of experience in air export/import operations in logistics or freight forwarding.
• Strong understanding of air cargo procedures, Incoterms, and global trade compliance.
• Experience in negotiating rates and preparing quotations.
• Proficiency with freight forwarding systems (e.g., Cargowise, SAP).

Responsibilities

• Pricing & Quotation Management: Develop competitive airfreight rates and strategies; Prepare quotations and negotiate with airlines and agents.
• Export Operations: Oversee end-to-end air export processes and bookings; Coordinate with carriers, handlers, and customs brokers.
• Documentation: Ensure timely and accurate preparation of export documents; Comply with customs and international airfreight regulations.
• Customer & Stakeholder Communication: Act as the main contact for clients and overseas agents; Provide shipment updates and resolve service issues.
• Compliance & Process Improvement: Ensure adherence to legal, safety, and company standards; Identify and implement operational improvements.

Skills

Air export operations

Incoterms knowledge

Rate negotiations

Quotations preparation

Freight forwarding systems

Attention to detail

Communication skills

Leadership skills

Work under pressure

Cargowise

SAP

Tools

Cargowise

SAP

Job description

Role & responsibilities

1. Pricing & Quotation Management
   • Develop competitive airfreight rates and strategies.
   • Prepare quotations and negotiate with airlines and agents.
2. Export Operations
   • Oversee end-to-end air export processes and bookings.
   • Coordinate with carriers, handlers, and customs brokers.
3. Documentation
   • Ensure timely and accurate preparation of export documents.
   • Comply with customs and international airfreight regulations.
4. Customer & Stakeholder Communication
   • Act as the main contact for clients and overseas agents.
   • Provide shipment updates and resolve service issues.
5. Compliance & Process Improvement
   • Ensure adherence to legal, safety, and company standards.
   • Identify and implement operational improvements.

Qualifications & Requirements:

• 4+ years of experience in air export /import operations in a logistics or freight forwarding environment.
• Strong understanding of air cargo procedures, Incoterms, and global trade compliance.
• Experience in negotiating rates and preparing quotations.
• Proficiency with freight forwarding systems (e.g., Cargowise, SAP, etc.)
• Strong attention to detail and excellent organizational skills.
• Effective communication and leadership skills.
• Ability to work under pressure and meet deadlines.