AI & GTM Automation Manager

PTR Global; India; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

PTR Global is seeking an AI & GTM Automation Manager to evolve workflow orchestration and Salesforce Flow automation across service lines. This role bridges Product, Sales, Recruiting, IT, and external partners, delivering AI-enabled workflows and scalable automation.

The ideal candidate is a systems thinker with strong workflow design, GTM operations knowledge, and the ability to execute independently in a dynamic environment.

Qualifications

• 4–8 years of experience in Salesforce operations, RevOps, GTM systems, workflow orchestration, automation operations, or related functions.
• Strong understanding of Salesforce Flow, routing logic, lead lifecycle automation, and scalable automation frameworks.
• Ability to design operational workflows that solve business problems, reduce manual work, and support growth.
• Exposure to Agentforce, Einstein, AI workflows, or related AI-enabled business tools strongly preferred.
• Comfort working with lead and account data quality concepts, enrichment gaps, signal quality, and automation readiness.

Responsibilities

• Design, optimize, and scale business workflows using Salesforce Flow, routing logic, and orchestration frameworks.
• Build automation that reduces manual activity for sellers, recruiters, and operational teams.
• Translate business processes into intelligent automation workflows that improve speed, quality, and consistency.
• Support the rollout and operationalization of Agentforce-enabled workflows, next-best-action logic, and AI-driven seller processes.
• Develop repeatable automation frameworks that can be standardized across Direct Hire, Staffing, VMS Staffing, and emerging service lines.
• Identify data quality, enrichment, duplicate account, and signal-readiness gaps that impact automation performance.
• Create SLA-based triggers, alerts, and escalation paths to improve speed-to-lead and follow-up consistency.
• Partner cross-functionally with Product, Sales, Recruiting, Operations, IT, and external partners to refine automation priorities and execution plans.
• Maintain workflow documentation, runbooks, process standards, and operational governance practices.
• Run automation experiments to improve conversion, adoption, workflow reliability, and seller productivity.

Skills

Workflow orchestration

Automation operations

Salesforce Flow

RevOps

GTM systems

Tools

Agentforce

Einstein

Job description

PTR Global is a premier staffing and workforce solutions provider focused on building scalable, technology-enabled operating models across Sales, Recruiting, Delivery, and Strategic Services. Our Tech Enablement organization partners across the business to design intelligent automation systems, AI-enabled workflows, and scalable go-to-market processes that improve speed-to-engagement, seller productivity, operational efficiency, and client outcomes.

Summary

PTR Global is seeking an AI & GTM Automation Manager to support the evolution of workflow orchestration, Salesforce Flow automation, Agentforce enablement, and GTM process automation across service lines. This role will serve as the operational bridge between Product, Sales, Recruiting, IT, and external technology partners. The ideal candidate is a systems thinker with strong workflow design skills, Salesforce Flow understanding, GTM operations knowledge, and the ability to execute independently in an evolving environment.

Job Description

• Design, optimize, and scale business workflows using Salesforce Flow, routing logic, and orchestration frameworks.
• Build automation that reduces manual activity for sellers, recruiters, and operational teams.
• Translate business processes into intelligent automation workflows that improve speed, quality, and consistency.
• Support the rollout and operationalization of Agentforce-enabled workflows, next-best-action logic, and AI-driven seller processes.
• Develop repeatable automation frameworks that can be standardized across Direct Hire, Staffing, VMS Staffing, and emerging service lines.
• Identify data quality, enrichment, duplicate account, and signal-readiness gaps that impact automation performance.
• Create SLA-based triggers, alerts, and escalation paths to improve speed-to-lead and follow-up consistency.
• Partner cross-functionally with Product, Sales, Recruiting, Operations, IT, and external partners to refine automation priorities and execution plans.
• Maintain workflow documentation, runbooks, process standards, and operational governance practices.
• Run automation experiments to improve conversion, adoption, workflow reliability, and seller productivity.

Requirements

• 4–8 years of experience in Salesforce operations, RevOps, GTM systems, workflow orchestration, automation operations, or related functions.
• Strong understanding of Salesforce Flow, routing logic, lead lifecycle automation, and scalable automation frameworks.
• Demonstrated ability to design operational workflows that solve business problems, reduce manual work, and support growth.
• Exposure to Agentforce, Einstein, AI workflows, conversational automation, or related AI-enabled business tools strongly preferred.
• Comfort working with lead and account data quality concepts, enrichment gaps, signal quality, and automation readiness.
• Familiarity with sales, recruiting, staffing, or GTM lifecycle processes and operational SLAs.
• Strong problem-solving skills, high agency, and the ability to work independently across business and technical teams.
• Ability to explain automation concepts in clear business language and partner effectively with non-technical stakeholders.

Why Join PTR Global?

At PTR Global, you will help shape the future of AI-enabled revenue execution and operational scalability. This role offers the opportunity to operate as a business-first automation leader, partnering across Product, Sales, Recruiting, Operations, and IT to build systems that directly improve growth, productivity, and client outcomes. You will be part of a team focused on innovation, ownership, and practical impact while helping scale intelligent workflows across a growing service-line-driven organization.