AH and RH Operations Manager

Amazon; Mumbai; On-site; INR 1,100,000 - 1,700,000; Full time

Job summary

ASSPL - Maharashtra is seeking an Air & Rail Haul Operations Manager to execute carrier operations for the assigned region, coordinating with Fulfillment Centers, Sort Centers, Network Design, NOC, S&OP, Line haul and Last Mile teams. The role emphasizes process improvements, problem solving, and cost initiatives while managing operational metrics and carrier relationships.

You will work with vendors and carriers to plan network changes and drive continuous improvement across the region.

Qualifications

• 6+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 6+ years of Amazon (blue badge/FTE) experience.
• 6+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Leading air & rail operations for the region, overseeing day-to-day execution.
• Planning and scale up of capacities for peak sale events and meeting CX goals.
• Building relationships with air & rail carriers, forwarding agents, airports and terminal authorities.
• Collaborating with central stakeholders to drive network speed, reliability and expansion.

Skills

Performance metrics

Process improvement

Lean techniques

Carrier management

Education

Bachelor's degree or equivalent

Amazon experience (blue badge/FTE)

Job description

Description

As a Air & Rail Haul Operations Manager, you will be responsible for executing carrier operations for the assigned region. You will work closely with internal stakeholders including Fulfillment Centers, Sort Centers, Network Design, NOC, S&OP, Line haul and Last Mile operations team. You will collaborate with external stakeholders such as vendors and carriers. We are looking for individuals with proven ability to drive process improvements & ability to keep pace with our explosive growth while motivating others. The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. Your role will involve managing operational metrics, lead continuous improvement process and cost initiatives, managing carrier relationships and plan for any changes in network.

Key job responsibilities

Leading air & rail operations for one of the regions. Responsibilities include managing day to day execution, planning, network expansion and carrier management. Building relationships with air & rail carriers, forwarding agents, airports and terminal authorities

• Creation and management of air & rail haul schedule on a weekly/monthly basis
• Planning and scale up of capacities for peak sale events to meet CX
• Leading and supporting initiatives on network speed, reliability and expansion by collaborating with central stakeholders
• Managing continuous improvement projects related to cost and efficiency
• Driving programs/projects of national/regional importance collaborating with multiple stakeholders

Basic Qualifications

• 6+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 6+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• 6+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ASSPL - Maharashtra

Job ID: A10551857