AGM - Fleet Operations

Zypp Electric

Bengaluru

On-site

INR 1,200,000 - 1,500,000

Full time

14 days+

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Job summary

A leading electric mobility company in Bengaluru is seeking a Hub Head responsible for overseeing operations across multiple hubs. This role involves strategic planning, staff management, and ensuring operational goals are met. The ideal candidate has a background in senior management, strong leadership, and excellent operational abilities in the auto industry. Competitive compensation package and opportunities for professional development are provided.

Qualifications

Proven experience in a senior management role, preferably in the auto industry.
Strong leadership and team management skills.
Excellent operational management abilities.

Responsibilities

Oversee daily operations of the hub to ensure efficiency and performance.
Lead, motivate, and manage a team of employees.
Ensure high levels of customer satisfaction through effective service delivery.

Skills

Leadership and team management

Strategic planning and execution

Operational efficiency

Risk management and compliance

Excellent communication and negotiation skills

Education

Bachelor’s degree in Business Administration or Management

MBA or relevant advanced degree

Job description

Job Summary:

TheAGM Fleet operations act as Hub Head for multiple Hubs across the city responsible for overseeing the operations, management, and performance of the hub. This role involves strategic planning, staff management, and ensuring the hub meets its financial and operational goals. The Hub Head will work closely with senior management to implement company policies and strategies.

Key Responsibilities:

Operational Management:
Oversee daily operations of the hub to ensure efficiency and performance.
Develop and implement operational strategies in line with company goals.
Monitor and improve processes to increase productivity and quality.

2. Staff Management:

Lead, motivate, and manage a team of employees.
Conduct performance reviews and provide training and development opportunities.
Ensure compliance with company policies and labor laws.
Manage the hub's budget and ensure financial targets are met.
Analyze financial reports and make data-driven decisions.
Identify and implement cost‑saving initiatives.

4. Customer Service:

Ensure high levels of customer satisfaction through effective service delivery.
Address customer complaints and implement solutions.
Develop and maintain relationships with key clients and stakeholders.

5. Strategic Planning:

Contribute to the development of the company's strategic goals.
Identify market opportunities and develop strategies to capitalize on them.
Monitor industry trends and competitor activities.

6. Compliance and Risk Management:

Ensure the hub complies with all relevant regulations and standards.
Identify and mitigate risks to the hub's operations and reputation.
Maintain a safe and secure working environment.

Qualifications:

Bachelor’s degree in Business Administration, Management, or a related field. MBA or relevant advanced degree is a plus.
Proven experience in a senior management role, preferably within auto industry.
Strong leadership and team management skills.
Excellent operational management abilities.
Strong strategic thinking and problem‑solving skills.
Exceptional communication and interpersonal skills.
Ability to work under pressure and meet tight deadlines.

Key Skills: