Agency Development Manager

Star Health and Allied Insurance Co. Ltd; Mahabubabad; Hybrid; INR 800,000 - 1,100,000; Full time

Job summary

Star Health and Allied Insurance Co. Ltd. in India seeks an Agency Development Manager to recruit, onboard and develop insurance agents, driving sales through agency channels.

The role requires monitoring performance metrics, conducting training sessions, and coaching agents to meet targets. The position involves planning local market development, building strong relationships with customers, agents and branch teams, and ensuring compliance with company policies and regulatory requirements in a

Qualifications

• Proven skills in agency development, sales management, and field team coaching.
• Strong relationship-building, negotiation, and stakeholder management abilities.
• Solid understanding of insurance products and market dynamics, preferably in health or general insurance.
• Competence in data analysis, reporting, and use of digital tools or CRM systems.
• Excellent communication, presentation, and interpersonal skills, with ability to train and motivate diverse teams.
• Bachelor’s degree in business, commerce, marketing, or related field; professional insurance certifications are a plus.
• Previous experience in insurance sales, agency development, or financial services distribution is highly desirable.
• Ability to work in a hybrid environment, manage field travel within Mahbubabad and surrounding areas, and adapt to a fast-paced, target-driven setting.

Responsibilities

• Recruit, onboard and develop insurance agents.
• Drive sales through agency channels and monitor performance metrics.
• Conduct regular training sessions and provide coaching to agents.
• Plan local market development activities and build relationships with customers, agents and branch teams.
• Ensure compliance with company policies and regulatory requirements.
• Collaborate with cross-functional teams to implement sales strategies and enhance customer service.

Skills

Agency development

Sales management

Field team coaching

Relationship building

Negotiation

Stakeholder management

Insurance product knowledge

Data analysis

Communication

Training & mentoring

Education

Bachelor’s degree in business/commerce/marketing

Insurance certifications (advantageous)

Tools

CRM systems

Digital tools

Job description

Company Description

Star Health & Allied Insurance Co. Ltd. is a leading Indian health insurance company headquartered in Chennai and was the country’s first standalone health insurance provider when it began operations in 2006. The company offers innovative products across health, personal accident, and overseas and domestic travel insurance, tailored to diverse customer needs. With more than 16.9 crore lives covered, 14,000+ employees, 800+ branch offices, and 5.8 lakh agents across India, Star Health operates at significant scale through agency, bancassurance, broker, and digital channels. It provides cashless treatment in 14,000+ network hospitals and maintains a strong track record of swift claim settlements, supported by an in-house claims team and 24x7 multilingual customer support. The company is committed to enhancing customer experience through telehealth consultations, second medical opinions, and ongoing digital transformation for seamless service delivery.

Role Description

The Agency Development Manager is a full-time, hybrid role based in Mahbubabad, with some work-from-home flexibility. This role is responsible for recruiting, onboarding, and developing insurance agents, ensuring they are equipped to sell Star Health’s products effectively and ethically. Day-to-day tasks include driving sales through agency channels, monitoring performance metrics, conducting regular training sessions, and providing coaching and support to agents to achieve business targets. The role also involves planning local market development activities, building strong relationships with customers, agents, and branch teams, and ensuring compliance with company policies and regulatory requirements. The Agency Development Manager will collaborate with cross-functional teams to implement sales strategies, enhance customer service standards, and contribute to overall branch growth.

Qualifications

• Proven skills in agency development, sales management, and field team coaching to drive performance and business growth.
• Strong relationship-building, negotiation, and stakeholder management abilities to work effectively with agents, customers, and internal teams.
• Solid understanding of insurance products and market dynamics, preferably in health or general insurance.
• Competence in basic data analysis, reporting, and use of digital tools or CRM systems to track performance and manage workflows.
• Excellent communication, presentation, and interpersonal skills, with the ability to conduct training and motivate diverse teams.
• Bachelor’s degree in business, commerce, marketing, or a related field; relevant professional certifications in insurance are an advantage.
• Previous experience in insurance sales, agency development, or financial services distribution is highly desirable.
• Ability to work in a hybrid environment, manage field travel within Mahbubabad and surrounding areas, and adapt to a fast-paced, target-driven setting.