Admissions Officer

Garodia International Centre for Learning Mumbai; Mumbai; On-site; INR 420,000 - 560,000; Full time

Job summary

Garodia International Centre for Learning Mumbai is seeking an Admissions Officer to manage the student admissions process from inquiry to enrollment. You will communicate with prospective students and parents, provide course information, review applications, and coordinate admissions activities to ensure a smooth experience.

The role requires strong communication, organizational skills, and experience in admissions, counseling, or education-related fields.

Qualifications

• Bachelor’s degree in any discipline; a degree in Education, Business Administration, Marketing, Psychology, or related field preferred.
• Previous experience in admissions, student counseling, education consulting, customer service, sales, or related field preferred.
• Strong communication and interpersonal skills.
• Good written and verbal English communication skills.
• Strong organizational and time-management abilities.
• Proficiency in MS Office and basic computer applications.
• Ability to manage multiple applications and tasks while maintaining accuracy.
• Customer-focused and professional approach.

Responsibilities

• Handle inquiries from prospective students through phone, email, walk-ins, and online channels.
• Provide detailed information about courses, programs, eligibility criteria, fees, scholarships, and admission procedures.
• Counsel prospective students and help them identify suitable programs based on their interests, qualifications, and career goals.
• Follow up with prospective students to support lead conversion and enrollment.
• Receive, review, and process admission applications and supporting documents.
• Verify student documents and ensure applications meet institutional requirements.
• Coordinate entrance tests, interviews, counseling sessions, and other admission-related activities.
• Maintain accurate and up-to-date student and admissions records.
• Update admissions information in CRM, student management systems, or other relevant databases.
• Coordinate with academic, finance, marketing, and administrative teams to ensure smooth admissions operations.
• Track applications from inquiry to enrollment and follow up on pending applications.
• Meet individual and team admission/enrollment targets where applicable.
• Prepare admission reports, daily/weekly updates, and other management reports.
• Ensure all admissions activities comply with institutional policies and procedures.
• Provide professional and timely responses to student and parent queries.
• Participate in admission fairs, school/college visits, seminars, open houses, and other student recruitment activities.
• Support new students during the enrollment and onboarding process.
• Maintain confidentiality of student information and documentation.

Skills

Student counseling

Communication

Lead follow-up

Documentation

Problem-solving

Time management

CRM/database management

Team collaboration

Presentation

Attention to detail

Education

Bachelor's degree in any discipline

Education

Business Administration

Marketing

Psychology

Tools

MS Office

CRM systems

Job description

Department: Admissions / Student Recruitment

Reports To: Admissions Manager / Head of Admissions

Employment Type: Full-Time

Job Title

Admissions Officer

Department

Admissions / Student Recruitment

Reports To

Admissions Manager / Head of Admissions

Location

Mumbai

Employment Type

Full-Time

Job Summary

The Admissions Officer is responsible for managing the student admissions process from initial inquiry through enrollment. The role involves communicating with prospective students and parents, providing accurate information about courses and programs, reviewing applications, coordinating admissions activities, and ensuring a smooth and positive experience for applicants.

Key Responsibilities

• Handle inquiries from prospective students through phone, email, walk-ins, and online channels.
• Provide detailed information about courses, programs, eligibility criteria, fees, scholarships, and admission procedures.
• Counsel prospective students and help them identify suitable programs based on their interests, qualifications, and career goals.
• Follow up with prospective students to support lead conversion and enrollment.
• Receive, review, and process admission applications and supporting documents.
• Verify student documents and ensure applications meet institutional requirements.
• Coordinate entrance tests, interviews, counseling sessions, and other admission-related activities.
• Maintain accurate and up-to-date student and admissions records.
• Update admissions information in CRM, student management systems, or other relevant databases.
• Coordinate with academic, finance, marketing, and administrative teams to ensure smooth admissions operations.
• Track applications from inquiry to enrollment and follow up on pending applications.
• Meet individual and team admission/enrollment targets where applicable.
• Prepare admission reports, daily/weekly updates, and other management reports.
• Ensure all admissions activities comply with institutional policies and procedures.
• Provide professional and timely responses to student and parent queries.
• Participate in admission fairs, school/college visits, seminars, open houses, and other student recruitment activities.
• Support new students during the enrollment and onboarding process.
• Maintain confidentiality of student information and documentation.

Required Qualifications

• Bachelor's degree in any discipline; a degree in Education, Business Administration, Marketing, Psychology, or a related field is preferred.
• Previous experience in admissions, student counseling, education consulting, customer service, sales, or a related field is preferred.
• Strong communication and interpersonal skills.
• Good written and verbal English communication skills.
• Strong organizational and time-management abilities.
• Proficiency in MS Office and basic computer applications.
• Ability to manage multiple applications and tasks while maintaining accuracy.
• Customer-focused and professional approach.
  

Key Skills

• Student counseling and relationship management
• Communication and interpersonal skills
• Lead follow-up and conversion
• Documentation and record management
• Problem-solving and decision-making
• Time management and multitasking
• CRM/database management
• Team collaboration
• Presentation and negotiation skills
• Attention to detail
  

Key Performance Indicators (KPIs)

• Number of inquiries handled
• Application processing turnaround time
• Application-to-enrollment conversion rate
• Enrollment target achievementFollow-up effectiveness
• Student/parent satisfaction
• Accuracy of admission records and documentation
• Timely completion of admissions reports
  

The ideal candidate should be approachable, empathetic, confident, organized, and comfortable interacting with students and parents from diverse backgrounds. A proactive attitude and the ability to work toward enrollment targets are highly valued.