Admission Coordinator

Truewings Education Services; Bengaluru Urban; On-site; INR 305,000 - 365,000; Full time

Job summary

Truewings Education Services is seeking an Admissions Counsellor to manage student enquiries, counsel candidates, and guide them through the admission process in Bengaluru. You will coordinate with colleges, handle documents, and ensure timely enrolments.

You will maintain CRM records, follow up on leads from campaigns, and collaborate with marketing and counselling teams to maximize conversions. The role requires 0–3 years of related experience and a positive target-driven mindset.

Qualifications

• Bachelor's degree in any discipline.
• 0–3 years of experience in admissions, education counselling, tele-calling, customer service, or related field.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Good convincing and negotiation abilities.
• Comfortable handling multiple students/leads simultaneously.
• Strong follow-up and coordination skills.
• Basic knowledge of MS Excel, Google Sheets, WhatsApp, email, and CRM systems.
• Ability to work independently as well as part of a team.
• Target-oriented and proactive approach.

Responsibilities

• Handle enquiries from students and parents through phone calls, WhatsApp, email, and walk-ins.
• Understand students' academic backgrounds, career goals, and course preferences.
• Provide accurate information about courses, eligibility, fees, scholarships, admission procedures, and deadlines.
• Counsel students and assist them in selecting suitable courses and institutions.
• Manage and follow up on leads generated through digital campaigns, referrals, databases, and other sources.
• Coordinate the complete admission process from initial enquiry to final enrolment.
• Assist students with application forms, document collection, verification, and submission.
• Maintain regular follow-ups with students to ensure timely completion of admission formalities.
• Coordinate with colleges/universities regarding applications, document verification, interviews, offer letters, fee payments, and admission confirmation.
• Maintain accurate student and lead records in the CRM/Admission Management System.
• Track daily enquiries, follow-ups, applications, conversions, and pending cases.
• Prepare regular admission reports for management.
• Coordinate with marketing and counselling teams to ensure effective lead conversion.
• Build strong relationships with students, parents, and institutional partners.
• Ensure a smooth and positive student experience throughout the admission journey.
• Achieve assigned monthly admission/enrolment targets.

Skills

communication

student counselling

lead management

follow-up

admission coordination

relationship management

target achievement

Education

Bachelor's degree

Tools

MS Excel

Google Sheets

WhatsApp

email

CRM systems

Job description

Communication | Student Counselling | Lead Management | Follow-up | Admission Coordination | CRM | MS Excel | Relationship Management | Target Achievement

Salary

₹25,000-30,000 per month, depending on her experience and skills.

Incentives: Performance-based incentives may be provided based on her admission/enrolment targets.

Skills

Communication | Student Counselling | Lead Management | Follow-up | Admission Coordination | CRM | MS Excel | Relationship Management | Target Achievement

Salary

₹25,000-30,000 per month, depending on her experience and skills.

Incentives: Performance-based incentives may be provided based on her admission/enrolment targets.

Location

South Bangalore (Kumarswamy Layout/Rajarajeshwari Nagar)

Key Responsibilities

• Handle enquiries from students and parents through phone calls, WhatsApp, email, and walk-ins.
• Understand students' academic backgrounds, career goals, and course preferences.
• Provide accurate information about courses, eligibility, fees, scholarships, admission procedures, and deadlines.
• Counsel students and assist them in selecting suitable courses and institutions.
• Manage and follow up on leads generated through digital campaigns, referrals, databases, and other sources.
• Coordinate the complete admission process from initial enquiry to final enrolment.
• Assist students with application forms, document collection, verification, and submission.
• Maintain regular follow-ups with students to ensure timely completion of admission formalities.
• Coordinate with colleges/universities regarding applications, document verification, interviews, offer letters, fee payments, and admission confirmation.
• Maintain accurate student and lead records in the CRM/Admission Management System.
• Track daily enquiries, follow-ups, applications, conversions, and pending cases.
• Prepare regular admission reports for management.
• Coordinate with the marketing and counselling teams to ensure effective lead conversion.
• Build strong relationships with students, parents, and institutional partners.
• Ensure a smooth and positive student experience throughout the admission journey.
• Achieve assigned monthly admission/enrolment targets.

Candidate Requirements

• Bachelor's degree in any discipline.
• 0–3 years of experience in admissions, education counselling, tele-calling, customer service, or a related field.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Good convincing and negotiation abilities.
• Comfortable handling multiple students/leads simultaneously.
• Strong follow-up and coordination skills.
• Basic knowledge of MS Excel, Google Sheets, WhatsApp, email, and CRM systems.
• Ability to work independently as well as part of a team.
• Target-oriented and proactive approach.

Preferred Candidates

Candidates with experience in:

• College/University Admissions
• MBA/PGDM/Engineering/UG Admissions
• Education Consultancy
• Student Counselling
• Lead Conversion
• Tele-calling / Inside Sales
• CRM-based admissions management

will be preferred.

Key Performance Indicators (KPIs)

• Number of enquiries handled
• Lead follow-up rate
• Application completion rate
• Admission conversion rate
• Student enrolments
• Follow-up efficiency
• Revenue/enrolment targets achieved
• Student satisfaction
• Accuracy of admission documentation and CRM records