Admissions Manager

TransHR Staffing Solutions Bangalore; Ernakulam; On-site; INR 800,000 - 1,300,000; Full time

Job summary

Kochi International School in Kochi, Kerala is seeking an experienced Admissions Manager to lead the admissions function. You will own the end-to-end admissions cycle, engaging with prospective parents, coordinating tours, counselling and admissions meetings, and ensuring smooth processing and documentation.

You will drive enquiry conversion, maintain CRM records, and collaborate with marketing and academic teams to meet enrolment targets while delivering a high-quality parent experience.

Qualifications

• Minimum 5 years of experience in admissions management within an international school.
• Experience handling admissions for international curricula such as IB, Cambridge/IGCSE.
• Excellent communication, interpersonal and parent relationship management skills.
• Proven ability to manage admissions pipelines and achieve enrolment targets.

Responsibilities

• Oversee the complete admissions process from enquiry to enrolment.
• Manage enquiries across calls, emails, website, walk-ins.
• Coordinate school tours, counselling sessions and admission meetings.
• Guide parents through admission procedures, eligibility, curriculum and fees.
• Ensure timely processing of applications and documentation.
• Maintain accurate admission records and CRM data.
• Collaborate with marketing and academic heads to drive admissions.
• Monitor conversion rates and enrolment targets.
• Prepare admissions reports and maintain data confidentiality.

Skills

Admissions management

Enquiry management

Parent relationship management

Communication skills

CRM software

MS Office

Google Workspace

Team leadership

Tools

CRM software

MS Office

Google Workspace

Job description

Hiring: Admissions Manager

Location: Kochi, Kerala

Experience: Minimum 5 Years

Industry: International Education / K-12 Education

Employment Type: Full-Time

About the Role

We are looking for an experienced and proactive Admissions Manager to lead and manage the admissions function at a reputed International School in Kochi. The ideal candidate should have a minimum of 5 years of experience handling admissions operations within an international school, with strong communication, interpersonal and relationship management skills.

The candidate will be responsible for overseeing the complete admissions cycle, ensuring a smooth and seamless experience for prospective parents and students while contributing to the school's enrolment and student retention objectives.

Key Responsibilities

1. Admissions Management & Operations
   • Oversee the complete student admissions process, from initial enquiry to final enrolment.
   • Manage admissions enquiries through phone calls, emails, website enquiries, walk-ins and other communication channels.
   • Coordinate and conduct school tours, parent interactions, counselling sessions and admission meetings.
   • Guide prospective parents through the school's admission procedures, eligibility criteria, curriculum and fee structure.
   • Ensure timely processing of applications, document verification, assessments and admission decisions.
   • Maintain accurate student admission records and ensure proper documentation.
2. Enquiry Management & Conversion
   • Develop effective strategies to generate and convert prospective student enquiries into confirmed admissions.
   • Follow up with prospective parents regularly to ensure strong engagement throughout the admissions journey.
   • Maintain an updated database of enquiries, applications, follow-ups and admission conversions.
   • Monitor admission trends, conversion ratios and enrolment targets.
   • Identify opportunities to improve the overall admissions experience and conversion rates.
3. Parent Relationship Management
   • Serve as the primary point of contact for prospective parents throughout the admissions process.
   • Build and maintain positive relationships with parents, ensuring timely communication and professional support.
   • Address parent queries, concerns and admission-related issues effectively.
   • Ensure a welcoming and positive experience for families interacting with the school.
4. Team & Stakeholder Coordination
   • Coordinate with academic heads, principals, finance teams and administrative departments to facilitate admissions.
   • Work closely with the marketing team on admission campaigns, open houses, school events and promotional activities.
   • Support and guide the admissions team to ensure efficient day-to-day operations.
   • Ensure smooth coordination during student assessments, interviews and orientation programmes.
5. Reporting & Compliance
   • Prepare regular admissions reports, including enquiry status, applications received, admissions confirmed and conversion rates.
   • Maintain confidentiality and accuracy of student and parent information.
   • Ensure admissions procedures comply with school policies and applicable regulatory requirements.
   • Maintain and update admissions databases, CRM systems and management reports.

Required Skills & Qualifications

• Minimum 5 years of experience in admissions management or admissions operations within an International School.
• Strong understanding of international school admissions procedures and processes.
• Experience handling admissions for international curricula such as IB, Cambridge/IGCSE or other international programmes.
• Excellent communication, interpersonal and parent relationship management skills.
• Strong counselling, negotiation and enquiry-conversion abilities.
• Proficiency in MS Office, Google Workspace and admissions management/CRM software.
• Strong organisational, coordination and multitasking abilities.
• Ability to work independently and manage admissions targets effectively.

Ideal Candidate Profile

• A confident and approachable professional with a parent-centric mindset.
• Strong leadership and decision-making capabilities.
• Results-oriented, with a proven ability to manage admissions pipelines and achieve enrolment targets.
• Ability to handle multiple priorities while maintaining high service standards.
• Prior experience in a reputed international school will be an added advantage.