Admissions Counselor

Billabong High International School (BHIS); Vadodara; On-site; INR 300,000 - 540,000; Full time

Job summary

Billabong High International School (BHIS) in Vadodara is seeking an Admissions Counselor to manage the end-to-end admission process from enquiry to enrolment. You will lead a small Admissions team, prepare detailed folders, and deliver engaging presentations to drive conversions.

The role requires strong communication, interpersonal and persuasion skills, with experience in CRM tools like Zoho. You will follow up with prospects, coordinate with accounts, and report to the Principal.

Qualifications

• Any Graduate with minimum 2 years of experience in school admissions or education sales.
• Strong communication, interpersonal, and persuasion skills.
• Experience using CRM tools (Zoho or similar) is highly preferred.

Responsibilities

• Manage the full admission process from enquiry to final enrolment.
• Develop and lead a team of Admission counselors and supporting staff.
• Prepare comprehensive Admission Folders for Pre-school and junior sections.
• Deliver compelling school presentations and handle objections effectively.
• Maintain a daily-updated database of all enquiries and track conversion stages.
• Attend minimum 3 out of 5 daily team meetings and maintain CRM hygiene with timely updates.
• Conduct timely follow-ups with all prospects in the pipeline.
• Plan and execute a minimum of 2 events per 60-day cycle to drive admissions.
• Achieve individual admission targets (minimum 50% target – 11 admissions).
• Coordinate with accounts on admissions count, fee collected, discounts, and payment schedules.
• Undertake other duties as directed by the Principal.

Skills

Communication skills

Interpersonal skills

Persuasion skills

Team leadership

Presentation skills

CRM proficiency

Education

Graduate degree

Tools

Zoho CRM

Job description

The Admissions Counselor will manage the end-to-end admission process for the school, from initial walk-in or telephonic enquiry through to final enrolment, while managing a pipeline of prospects, maintaining Customer Relationship Management system hygiene, planning engagement events, and driving conversion targets.

• Manage the full admission process from the point of walk-in or telephonic enquiry to final enrolment
• Develop and lead a team of two or more Admission counselors and supporting ancillary staff
• Prepare comprehensive Admission Folders for Pre-school and junior school sections covering school philosophy, infrastructure, board affiliation, achievements, staff profiles, activities, parent testimonials, and fee structure
• Deliver compelling school presentations and handle objections effectively
• Maintain a daily-updated database of all enquiries and track conversion stages
• Attend minimum 3 out of 5 daily team meetings and maintain Customer Relationship Management system hygiene with timely updates on admission status and comments
• Conduct timely follow-ups with all prospects in the pipeline
• Plan and execute a minimum of 2 events per 60-day cycle to drive 5 or more admissions through events
• Achieve individual admission targets (minimum 50% target – 11 admissions)
• Coordinate with accounts on admissions count, fee collected, discounts, and payment schedules
• Undertake other duties as directed by the Principal

Qualification & Experience

• Any Graduate with minimum 2 years of experience in school admissions or education sales
• Strong communication, interpersonal, and persuasion skills
• Experience using Customer Relationship Management tools (Zoho or similar) is highly preferred