We are looking for a dedicated University Counsellor who will primarily drive the student admissions process and, once the admission cycle is complete, extend support to academic and administrative functions of the department. This is a dual-role position suited for someone who is equally comfortable counselling prospective students and handling day‑to‑day academic coordination.
Key Responsibilities
1. Admissions & Counselling
- Counsel students and parents on courses, eligibility, fees, scholarships, and career opportunities.
- Handle admission enquiries, applications, document verification, fee submission, and enrollment.
- Evaluate eligibility, guide course selection, and support students throughout the admission process.
- Follow up on leads, maintain CRM/MIS records, and achieve minimum 80% of monthly admission targets.
- Resolve admission‑related queries and support orientation programs.
2. Outreach & Student Recruitment
- Participate in college fairs, outreach programs, campus tours, and recruitment events.
- Conduct presentations on admissions, scholarships, student services, and career opportunities.
- Generate leads through admission/NIOS/scholarship consultants and maintain consultant relationships.
- Support marketing and student recruitment initiatives and maintain stakeholder relationships.
3. Post-Admission & Administration
- Maintain student records, files, MIS reports, and academic documentation.
- Support scheduling, timetables, examinations, academic events, and internal communications.
- Handle queries related to attendance, certificates, ID cards, and academic processes.
- Coordinate with students, faculty, and administration for smooth day‑to‑day operations.
- Assist with correspondence, filing, and other administrative activities as required.
Requirements
- Bachelor's/Master's degree in any discipline
- 1-2 years of experience in admissions, counselling, or academic administration (freshers with strong communication skills may also apply)
- Excellent verbal and written communication skills
- Good interpersonal skills with a student-friendly, patient approach
- Working knowledge of MS Office (Word, Excel) and comfort with data entry/CRM tools
- Ability to multitask and manage responsibilities across both counselling and administrative work
- Well‑organized, detail‑oriented and proactive
Skills Preferred
- Prior experience in an educational institute or admission cell
- Basic understanding of academic processes
- Ability to handle student and parent interactions with empathy and professionalism