Admission Counselor/ Sales

K.R. Mangalam University; Gurugram District; On-site; INR 420,000 - 600,000; Full time

Job summary

K.R. Mangalam University is seeking an Admission Counselor to guide prospective students through the admission process and help achieve enrollment targets.

The role requires strong communication, counseling, and relationship-building skills with experience in student admissions, educational counseling, or sales. Responsibilities include counseling, handling inquiries, campus tours, CRM record-keeping, and coordinating with departments to facilitate admissions and events.

Qualifications

• Bachelor's degree in any discipline; Master’s degree preferred.
• 2+ years of experience in Admissions, Student Counseling, Educational Sales, or related roles.
• Excellent verbal and written communication skills.
• Strong interpersonal and convincing abilities.
• Proficiency in MS Office and CRM software.

Responsibilities

• Counsel prospective students and parents about programs, eligibility, and opportunities.
• Handle inbound/outbound calls, emails, and walk-in inquiries about admissions.
• Convert inquiries into admissions with personalized guidance and follow-up.
• Maintain regular communication with prospective students via calls, emails, WhatsApp, etc.

Skills

Communication

Interpersonal skills

Time management

Convincing abilities

Education

Bachelor's degree

Master's degree preferred

Tools

MS Office

CRM software

Job description

Department: Admissions

Experience Required: 2+ Years

Employment Type: Full-Time

About the Role

K.R. Mangalam University is seeking a dynamic and result-oriented Admission Counselor to guide prospective students through the admission process and contribute to achieving enrollment targets. The ideal candidate should possess excellent communication, counseling, and relationship-building skills, with experience in student admissions, educational counseling, or sales.

Key Responsibilities

• Counsel prospective students and parents regarding academic programs, admission procedures, eligibility criteria, and career opportunities.
• Handle inbound and outbound calls, emails, and walk-in inquiries related to admissions.
• Convert inquiries into admissions by providing personalized guidance and follow-up.
• Maintain regular communication with prospective students through calls, emails, WhatsApp, and other communication channels.
• Conduct campus tours and assist candidates during admission events, seminars, and counseling sessions.
• Maintain accurate records of student interactions in the CRM system.
• Coordinate with academic departments and other stakeholders to facilitate the admission process.
• Assist in organizing admission drives, educational fairs, school visits, and promotional activities.
• Achieve individual and team admission targets as assigned by the management.
• Stay updated on university programs, industry trends, and competitor offerings.

Required Qualifications

• Bachelor's degree in any discipline (Master's degree preferred).
• Minimum 2 years of experience in Admissions, Student Counseling, Educational Sales, Academic Counseling, or a similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal and convincing abilities.
• Proficiency in MS Office and CRM software.
• Ability to work in a target-driven environment.
• Strong organizational and time-management skills.