Admission Counselor

IMC Certifications; Dadri; In loco; INR 350.000 - 500.000; Tempo pieno

Descrizione del lavoro

IMC Certifications is hiring an Admissions Counselor for a full-time, on-site role in Noida. You will engage prospective learners by phone, email, and in-person meetings to explain IMC’s training programs, admission processes, and career outcomes.

Responsibilities include guiding applicants, managing documents, and coordinating with academic and operations teams to ensure smooth onboarding. You will conduct follow-ups to convert leads into enrollments and support information sessions, webinars,

Competenze

• Strong communication and interpersonal skills to engage prospective learners and internal teams.
• Solid customer service abilities to handle inquiries and ensure a positive admissions experience.
• Sales skills to convert leads and promote IMC programs in a consultative manner.
• Experience or understanding of education-related counseling or academic advising environments.

Mansioni

• Respond to inquiries via phone, email, and in-person meetings to explain IMC programs.
• Guide applicants through course selection and manage application documentation.
• Maintain accurate records in the admissions system and coordinate with academic/operations teams.
• Help coordinate information sessions, webinars, and outreach events to meet enrollment targets.

Conoscenze

Communication skills

Customer service

Sales skills

Education counseling

Formazione

Bachelor's degree

Strumenti

MS Office

CRM systems

Descrizione del lavoro

Company Description

IMC Certifications is a global professional training and certification organization focused on advancing individual careers and strengthening organizations through industry-relevant learning and practical development programs. With operations across the UAE, India, USA, and Pakistan, IMC offers professional courses and certifications in key domains such as Quality Management, Human Resources, Supply Chain Management, ISO & Compliance, AI, and Project Management. The organization is supported by international affiliations and accreditations, including PMI® Authorized Training Partner, IASSC, PeopleCert, ASCM, and multiple ISO certifications. IMC’s programs combine expert-led training, case studies, and interactive workshops to help learners gain practical skills for an evolving business environment.

Role Description

The Admissions Counselor is a full-time, on-site role based in Noida. The counselor is responsible for engaging prospective learners via phone, email, and in-person meetings to explain IMC’s training and certification programs, admission processes, and career outcomes. Day-to-day tasks include responding to inquiries, guiding applicants through course selection, managing application documentation, and maintaining accurate records in the admissions system. The role involves coordinating with academic and operations teams for smooth onboarding, conducting follow-ups to convert leads into enrollments, and supporting information sessions, webinars, and events. The Admissions Counselor is expected to meet enrollment targets while providing a professional, supportive, and ethical experience to all prospective learners.

Qualifications

• Candidates should possess strong Communication and Interpersonal Communication skills to interact effectively with prospective learners and internal teams.
• Candidates should possess solid Customer Service skills to handle inquiries, resolve concerns, and ensure a positive admissions experience.
• Candidates should possess Sales skills to convert leads, achieve enrollment targets, and promote IMC’s programs in a consultative manner.
• Candidates should possess Education-related understanding or experience in academic counseling, training, or professional development environments.
• Bachelor’s degree in any discipline; a background in business, education, or counseling is preferred.
• Proficiency in MS Office and CRM or admissions management systems; strong organizational and time-management abilities.
• Comfort with outbound calling, follow-up activities, and working in a target-driven environment.
• Ability to work on-site in Noida with a professional, inclusive, and learner-centered approach.