Admission Counsellor

Design India Collective | Uceed, Nid, Nata & Nift Coaching institute in Mumbai; Thane; On-site; INR 300,000 - 600,000; Full time

Job summary

Design India Collective is seeking a proactive Education Counsellor to support prospective students and parents with understanding our courses and admission process.

You will respond to inquiries via calls, website forms and walk-ins, explain course details and fees, and arrange counselling sessions with the right teams. In addition, you will follow up with leads, maintain enquiry records, and coordinate registrations with admission updates.

Qualifications

• Graduate in any discipline or equivalent relevant experience.
• 1–2 years in counselling or customer support.
• Strong verbal and written communication skills.
• Basic spreadsheet and enquiry management skills.
• Education sector experience preferred.

Responsibilities

• Respond to enquiries received through calls, website forms and walk-ins.
• Explain approved course details, schedules and fees accurately.
• Arrange counselling sessions with the relevant team members.
• Follow up with interested students and maintain enquiry records.
• Coordinate registrations and communicate admission updates.

Skills

Communication skills

Customer support

Enquiry management

Educational counselling

Education

Graduate

Tools

Excel

Job description

Support prospective students and parents in understanding Design India Collective’s courses and admission process.

Responsibilities

• Respond to enquiries received through calls, website forms and walk-ins.
• Explain approved course details, schedules and fees accurately.
• Arrange counselling sessions with the relevant team members.
• Follow up with interested students and maintain enquiry records.
• Coordinate registrations and communicate admission updates.

Requirements

• Graduate in any discipline or equivalent relevant experience.
• Suggested experience: 1–2 years in counselling or customer support.
• Strong verbal and written communication skills.
• Basic spreadsheet and enquiry management skills.
• Education sector experience preferred.