Admission Counsellor

Amar Ujala Limited; Sector 10; On-site; INR 300,000 - 420,000; Full time

Job summary

Amar Ujala Limited is seeking an Admission Counselor to handle inquiries, guide families through the admission process, and coordinate with academic and admin teams to ensure a smooth onboarding.

The role focuses on counseling, data management, collaboration with Marketing and Front Office, and maintaining compliant records while delivering a positive visitor experience reflecting the school's ethos.

Qualifications

• Walk-in, telephonic and online inquiries handling
• Maintain inquiry databases and ensure timely follow-up
• Counsel and guide parents/students through admissions
• Coordinate with academic/admin teams for assessments and documentation
• Collaborate with Marketing, Front Office and Accounts teams
• Uphold school admission policies and professional conduct

Responsibilities

• Handle walk-in, telephonic, and online inquiries efficiently.
• Maintain inquiry databases and ensure timely follow-up.
• Convert leads into admissions through effective communication and counseling.
• Participate in school outreach and promotional activities to attract prospective parents/students.
• Counsel parents and students regarding curriculum, facilities, teaching methodologies, and admission procedures.
• Coordinate with academic and admin teams for entrance assessments, interviews, and admission formalities.
• Maintain accuracy and confidentiality in handling student data and documents.
• Prepare weekly/monthly reports on lead status and conversions for management review.
• Work closely with Marketing, Front Office, and Accounts teams to ensure a smooth admission experience.
• Support school events, orientation programs, and parent interactions as part of admission and branding process.
• Ensure adherence to school admission policies and guidelines.

Skills

Lead generation

Inquiry handling

Counseling

Communication

Data management

Reporting

Collaboration

Compliance

Job description

Role of an Admission Counselor in a School1. Lead Generation & Inquiry Handling

• Handle walk-in, telephonic, and online inquiries efficiently.
• Maintain inquiry databases and ensure timely follow-up.
• Convert leads into confirmed admissions through effective communication and counseling.
• Participate in school outreach and promotional activities to attract prospective parents/students.

2. Counseling & Communication

• Counsel parents and students regarding school curriculum, facilities, teaching methodologies, and admission procedures.
• Build a positive rapport with prospective parents, addressing queries with patience and professionalism.
• Ensure every visitor has a pleasant and informative experience that reflects the schools ethos.

3. Admission Process Coordination

• Guide parents through the complete admission process application, interaction, fee submission, and documentation.
• Coordinate with the academic and admin teams for entrance assessments, interviews, and admission formalities.
• Maintain accuracy and confidentiality in handling student data and documents.

4. Data Management & Reporting

• Maintain updated admission registers, inquiry-to-admission conversion records, and daily follow-up trackers.
• Prepare weekly/monthly reports on lead status and conversions for management review.

5. Collaboration & Support

• Work closely with the Marketing, Front Office, and Accounts teams to ensure a smooth admission experience.
• Support school events, orientation programs, and parent interactions as part of the admission and branding process.

6. Compliance & Professional Conduct

• Ensure adherence to school admission policies and guidelines.
• Maintain a professional, courteous, and service-oriented approach at all times.