Admission Counsellor

Universal Wisdom School (Balewadi); Pune District; On-site; INR 250,000 - 380,000; Full time

Job summary

Universal Wisdom School in Pune invites an Admission Counsellor to shape the first impression for prospective families. You will engage with parents, guiding them through the IB and Cambridge pathways and ensuring a high-quality admissions experience from inquiry to enrolment.

You will coordinate campus tours, manage inquiries, and collaborate with marketing and academic teams to drive conversions and maintain CRM records.

Qualifications

• Minimum 3 years of experience in school admissions, counselling, or parent-facing roles.
• Freshers with strong communication skills and a learning mindset may be considered.

Responsibilities

• Serve as the first point of contact for prospective parents via calls, emails, and campus visits
• Guide and counsel parents on IB & Cambridge curricula, school philosophy, and student pathways, while managing end-to-end admissions journey from inquiry to enrolment conversion
• Conduct and coordinate campus tours, open houses, and personalised interactions
• Maintain accurate records of inquiries, applications, and follow-ups in CRM systems
• Collaborate closely with marketing and academic teams for campaigns and parent engagement initiatives
• Ensure timely and consistent follow-ups with prospective families
• Verify application documents and ensure adherence to admission guidelines
• Prepare admissions reports, funnel tracking, and conversion insights

Skills

Communication skills

Parent-handling skills

Empathy & listening

CRM/ERP proficiency

Experience in admissions

Freshers welcome

Tools

CRM/ERP systems

Job description

(Universal Wisdom School – IB & Cambridge)

Role Summary

The Admission Counsellor plays a key role in shaping the first impression of Universal Wisdom School for prospective families. This role involves engaging with parents, guiding them through the IB and Cambridge pathways, and ensuring a seamless, high-quality admissions experience from inquiry to enrolment.

Qualification & Experience:

• Minimum 3 years of experience in school admissions, counselling, or parent-facing roles
• Freshers with strong communication skills and a learning mindset may be considered.

Key Responsibilities:

• Serve as the first point of contact for prospective parents via calls, emails, and campus visits
• Guide and counsel parents on IB & Cambridge curricula, school philosophy, and student pathways, while managing the end-to-end admissions journey from inquiry to enrolment conversion.
• Conduct and coordinatecampus tours, open houses, and personalised interactions
• Maintain accurate records of inquiries, applications, and follow-ups in CRM systems
• Collaborate closely with marketing and academic teams for campaigns and parent engagement initiatives
• Ensure timely and consistent follow-ups with prospective families
• Verify application documents and ensure adherence to admission guidelines
• Prepare admissions reports, funnel tracking, and conversion insights

Required Skills:

• Strong communication and parent-handling skills
• Ability toexplain academic frameworks (IB/Cambridge) in a simple, relatable way
• High level of empathy, patience, and listening ability
• Proficiency in CRM/ERP systems
• Strong organisational and multitasking abilities
• Professional, presentable, and experience-oriented approach