Admission Counsellor

Veranda HigherEd; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Veranda HigherEd in India is seeking an Asst Manager- Admission Counsellor to guide prospective students toward the right certification or degree program. This role focuses on converting leads into admissions through proactive outreach and personalised counselling.

You will make 100–150 daily calls, maintain CRM records, coordinate with marketing and academic teams, and strive to meet weekly and monthly admission targets while delivering high-quality candidate experiences.

Qualifications

• 1–5 years of experience in education counselling, edtech sales, or inside sales.
• Excellent spoken and written communication in English.
• Proven skills in sales pitching, objection handling, and creating urgency.
• Ability to listen actively, understand customer needs, and provide personalized counselling.
• Familiarity with CRM tools, Excel, and lead management systems.

Responsibilities

• Drive outbound, inbound, and online admissions through calls, emails, and chats.
• Convert leads into enrollments for certifications, executive education, and online MBA programs.
• Counsel and educate prospective students about available programs based on their career goals, domain, and interests.
• Make 100–150 calls daily to engage leads and ensure follow-ups for lead nurturing and conversion.
• Generate referrals through existing students and alumni.
• Ensure timely achievement of weekly/monthly admission targets.
• Maintain detailed records of interactions, leads, and conversions in CRM tools.
• Coordinate with marketing, operations, and academic teams to ensure smooth onboarding.

Skills

Communication

Lead conversion

Active listening

Needs analysis

Tools

CRM tools

Excel

Job description

Parent Company

Veranda HigherEd, a part of Veranda Learning Solutions, is committed to delivering world‑class education through advanced online programs. We offer live, interactive certification and degree programs in collaboration with leading universities like IITs, IIMs, LPU, Sastra, and more. Our mission is to provide affordable, high‑quality, and outcome‑oriented education that empowers working professionals and learners to upskill for the future.

Role Overview

As an Asst Manager- Admission Counsellor, you will be a key point of contact for prospective students and working professionals, guiding them toward the right certification or degree program. This is a target-driven, individual contributor role where your primary goal is to convert leads into successful admissions.

Key Responsibilities

• Drive outbound, inbound, and online admissions through calls, emails, and chats.


• Convert leads into enrollments for certifications, executive education, and online MBA programs.


• Counsel and educate prospective students about available programs based on their career goals, domain, and interests.


• Make 100–150 calls daily to engage leads and ensure follow-ups for lead nurturing and conversion.


• Generate referrals through existing students and alumni.


• Ensure timely achievement of weekly/monthly admission targets.


• Maintain detailed records of interactions, leads, and conversions in CRM tools.


• Coordinate with marketing, operations, and academic teams to ensure smooth onboarding.

Must-Haves

• 1–5 years of experience in education counselling, edtech sales, or inside sales.


• Excellent spoken and written communication in English.


• Proven skills in sales pitching, objection handling, and creating urgency.


• Ability to listen actively, understand customer needs, and provide personalized counselling.


• Familiarity with CRM tools, Excel, and lead management systems.

Good to Have

• Knowledge of executive education, online MBAs, or tech certifications.


• Background in EdTech or similar fast‑paced sales environment.

Why Join Us

• Cutting‑edge, industry‑relevant programs from top institutions.


• A chance to work with an experienced, passionate, and mission‑driven team.


• Continuous training, upskilling, and career growth opportunities.


• Attractive incentive structures for high performers.


• Brand association with India’s top educational institutions and government bodies.

Core Values We Believe In

• Affordability for Real India


• High‑Quality Education


• Outcome‑Oriented Approach


• Media Mentions


• Indian Express – Advanced Certification Courses