Admission Counsellor

SSSi Tutoring Service; Dadri; Presencial; INR 300.000 - 600.000; Jornada completa

Descripción de la vacante

SSSi Tutoring Service seeks a driven Sales/Counseling Associate to generate leads, schedule appointments, and educate prospective students about study abroad processes. The role includes client education, needs assessment, and cross-selling services to support students on their global education journey.

You will manage records, coordinate with senior counselors, and promote IELTS/TOEFL training, visa assistance, and travel coordination to enhance the client experience.

Formación

• Bachelor's degree required in Education, Business, or Communications.
• 0–2 years of experience in sales, counseling, or customer service; freshers welcome.
• Excellent communication and interpersonal skills.
• Confident, persuasive, and self-motivated with a can-do attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Bonus if you’re comfortable with MS Office and CRM tools.

Responsabilidades

• Lead generation via cold calling, emailing, and outreach.
• Schedule meetings between clients and senior counselors or team members.
• Educate clients on the study abroad process, timelines and requirements.
• Educate clients on cultural, academic, and social aspects of studying abroad.
• Assess client history and map suitable university programs.
• Maintain records of client interactions and outreach activities; submit reports.
• Collect documents and organize client files for processing.
• Promote services such as IELTS/TOEFL training, workshops, visa assistance, travel coordination.

Conocimientos

Excellent communication

Interpersonal skills

Multitasking

MS Office & CRM

Educación

Bachelor's degree in Education, Business, or Communications

Herramientas

CRM tools

MS Office

Descripción del empleo

• Reach out to potential clients through cold calls, emails, and other outreach channels.
• Generate and qualify leads by engaging prospective students and gauging their interest in study abroad programs.

2. Appointment Scheduling

• Coordinate and schedule meetings between prospective clients and Senior Counselors or other team members.
• Ensure timely follow-ups and confirmations.

3. Client Education on Process

• Provide clear and concise information to clients about the study abroad process, including timelines, admission requirements, and expected results.

4. Cultural Awareness Building

• Educate clients on the cultural, academic, and social aspects of studying in various countries to help them make informed decisions.

5. Needs Assessment and Program Mapping

• Understand each client's academic history and career goals.
• Assist in recommending appropriate university programs in alignment with their aspirations and preferences.

6. Reporting and Record-Keeping

• Maintain accurate records of client interactions and outreach activities.
• Submit daily and weekly reports using designated formats for review by the Senior Sales Counsellor.

7. Document Collection and File Preparation

• Assist clients in gathering required academic and identification documents.
• Organize client files systematically for review and processing.

8. Cross-Selling of Services

• Promote value-added services such as IELTS/TOEFL training, application workshops, visa assistance, and travel coordination.
• Enhance client experience through a holistic approach to their study abroad journey.

What You’ll Be Doing

1. Lead Generation via Cold Calling

• Reach out to potential clients through cold calls, emails, and other outreach channels.
• Generate and qualify leads by engaging prospective students and gauging their interest in study abroad programs.

2. Appointment Scheduling

• Coordinate and schedule meetings between prospective clients and Senior Counselors or other team members.
• Ensure timely follow-ups and confirmations.

3. Client Education on Process

• Provide clear and concise information to clients about the study abroad process, including timelines, admission requirements, and expected results.

4. Cultural Awareness Building

• Educate clients on the cultural, academic, and social aspects of studying in various countries to help them make informed decisions.

5. Needs Assessment and Program Mapping

• Understand each client's academic history and career goals.
• Assist in recommending appropriate university programs in alignment with their aspirations and preferences.

6. Reporting and Record-Keeping

• Maintain accurate records of client interactions and outreach activities.
• Submit daily and weekly reports using designated formats for review by the Senior Sales Counsellor.

7. Document Collection and File Preparation

• Assist clients in gathering required academic and identification documents.
• Organize client files systematically for review and processing.

8. Cross-Selling of Services

• Promote value-added services such as IELTS/TOEFL training, application workshops, visa assistance, and travel coordination.
• Enhance client experience through a holistic approach to their study abroad journey.

What We’re Looking For

• A Bachelor’s degree (preferably in Education, Business, or Communications).
• 0–2 years of experience in sales, counseling, or customer service (freshers with the right energy are welcome too!).
• Excellent communication and interpersonal skills.
• Confident, persuasive, and self-motivated with a “can-do” attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Bonus points if you’re comfortable with MS Office and CRM tools.

Why You’ll Love This Role

You’ll be part of a mission that transforms lives—helping students take their first step toward a global education. Each conversation you have is an opportunity to inspire, guide, and empower. Plus, you’ll grow your own skills in counseling, sales, and client management, with plenty of room to shine.