School Admission Counsellor

Gopalan Foundation; Bengaluru; On-site; INR 335,000 - 391,000; Full time

Benefits offered by this job

Provident Fund

Job summary

Gopalan Foundation in Bengaluru is seeking a School Admission Counsellor to guide prospective parents and students through the admission process. You will respond to enquiries, counsel families, explain curriculum and facilities, and conduct campus visits to create a positive school experience.

The role requires 1–3 years in admissions or related fields, with strong communication and relationship-building skills.

Qualifications

• Bachelor’s degree in any discipline; education, management, marketing, or psychology is an advantage.
• 1–3 years of experience in school admissions, counselling, customer service, sales, or related field.
• Excellent communication and interpersonal skills.
• Strong counselling, convincing, and relationship-building abilities.

Responsibilities

• Handle enquiries from parents through phone, email, WhatsApp, and walk-ins.
• Explain the school curriculum, fee structure, facilities, policies and admission criteria.
• Conduct campus tours and provide a positive school experience for prospective families.
• Follow up with prospective parents regularly and assist them throughout the admission process.
• Maintain accurate records of enquiries, applications, follow-ups, and admissions.
• Coordinate with teachers, administration, finance, and management to ensure a smooth admission process.

Skills

Communication skills

Interpersonal skills

CRM

MS Office

Google Workspace

Organisation skills

Empathy

Follow-up

Education

Bachelor's degree

Tools

CRM systems

Admission management system

Job description

Job description:

School Admission Counsellor

Job Title: School Admission Counsellor

Location: Hesaragatta, Hobli, Kondashettihalli, Bangalore - 560089

Department: Admissions

Reports To: Admissions Manager / Principal

Pay: 30,000.00 - 35,000.00 per month

Job Summary: The School Admission Counsellor is responsible for guiding prospective parents and students through the school admission process. The role involves responding to enquiries, counselling parents, explaining the schools curriculum and facilities, conducting campus visits, following up with prospective families, and supporting the admissions team in achieving enrolment targets.

Key Responsibilities:

• Handle enquiries from parents through phone calls, emails, WhatsApp, and walk-ins.
• Understand the needs and expectations of parents and recommend suitable academic programmes.
• Explain the schools curriculum, fee structure, facilities, activities, admission criteria, and policies.
• Conduct campus tours and provide prospective parents with a positive school experience.
• Follow up with prospective parents regularly and assist them throughout the admission process.
• Maintain accurate records of enquiries, applications, follow-ups, and admissions.
• Coordinate with teachers, administration, finance, and management to ensure a smooth admission process.
• Assist parents with application forms, required documents, assessments, and admission procedures.
• Handle parent concerns and provide timely and appropriate solutions.
• Participate in school events, open houses, education fairs, and admission campaigns.
• Meet admission and enrolment targets set by the school.
• Prepare regular reports on enquiries, conversions, applications, and admissions.
• Maintain professional relationships with existing and prospective parents.
• Ensure all communication reflects the schools values, standards, and brand image.

Required Skills & Qualifications:

• Bachelor’s degree in any discipline; education, management, marketing, or psychology is an advantage.
• 1–3 years of experience in school admissions, counselling, customer service, sales, or a related field.
• Excellent communication and interpersonal skills.
• Strong counselling, convincing, and relationship-building abilities.
• Good knowledge of MS Office/Google Workspace and CRM or admission management systems.
• Strong follow-up and organisational skills.
• Pleasant, confident, and professional personality.
• Ability to handle parents and students with patience and empathy.
• Target-oriented with good problem-solving skills.
• Fluency in English; knowledge of the local language is an advantage.

Key Performance Indicators (KPIs):

• Number of enquiries handled.
• Enquiry-to-application conversion rate.
• Application-to-admission conversion rate.
• Monthly/annual enrolment targets.
• Follow-up effectiveness.
• Parent satisfaction and service quality.
• Accuracy and timely maintenance of admission records.

Benefits:

• Provident Fund

Work Location:

In person