Admission and Support Officer

Varthur Foundation Trust; Bengaluru; Presencial; INR 450.000 - 650.000; Jornada completa

Descripción de la vacante

Varthur Foundation Trust in Bengaluru, India is seeking an Admission and Support Officer with strong communication and relationship-building skills to guide parents through the admissions process. You will handle inquiries, share information on curriculum, facilities, and fees, coordinate with teachers and management, and support retention and enrollment efforts.

The role requires a bachelor's degree and at least four years in a school environment, with a focus on clear, persuasive

Formación

• Bachelor's degree in relevant field.
• 4+ years of experience in a school environment.
• Strong communication and convincing skills.
• Strong analytical and decision-making skills.
• Good interpersonal skills.

Responsabilidades

• Act as the first point of contact for parents for queries, concerns, and feedback.
• Build positive and professional relationships with parents.
• Handle walk-in enquiries and make outbound calls to prospective parents and follow up on enquiries.
• Provide detailed information about curriculum, facilities, and fee structure.
• Coordinate with teachers, coordinators, and management for resolution.
• Escalate critical issues to the concerned authorities when required.
• Provide guidance and support to prospective students throughout the admissions process.
• Support retention and re-enrollment activities.

Conocimientos

Communication skills

Interpersonal skills

Analytical thinking

Decision making

Persuasion

Educación

Bachelor's degree in relevant field

Descripción del empleo

We are looking for a dynamic Admission and Support Officer with a strong communication skill, a presentable personality, and the ability to build positive relationships with prospective and existing parents while ensuring smooth coordination within the organization.

Responsibilities

• Act as the first point of contact for parents for queries, concerns, and feedback
• Build positive and professional relationships with parents.
• Handle walk-in enquiries and make outbound calls to prospective parents and follow up on enquiries.
• Provide detailed information about curriculum, facilities, and fee structure.
• Coordinate with teachers, coordinators, and management for resolution
• Escalate critical issues to the concerned authorities when required
• Provide guidance and support to prospective students throughout the admissions process.
• Support retention and re-enrollment activities.

Requirements

• Bachelors degree in relevant field.
• 4+ years of experience in a school environment.
• Strong communication and convincing skills.
• Strong analytical and decision-making skills.
• Good interpersonal skills.