Administrative Medical Officer

Saifee Hospital; Mumbai City; On-site; INR 300,000 - 600,000; Full time

Job summary

Saifee Hospital is seeking an Administrative Professional to support patient reception, scheduling, and records management on site in Mumbai. The role involves handling billing and insurance tasks, maintaining confidentiality, and coordinating with clinical staff to ensure smooth patient flow.

The ideal candidate will have experience in a medical setting, proficiency with EHR software and Microsoft Office, and strong multitasking and customer service skills to meet regulatory requirements.

Qualifications

• Education: A high school diploma or formal qualification in health administration or related healthcare field.
• Experience in a medical office, clinic or hospital environment with clinical workflows.

Responsibilities

• Patient Reception & Communication: greet patients, manage front-desk check-ins, answer calls, direct inquiries.
• Scheduling & Rostering: coordinate appointments, follow-ups, referrals, and staff/doctors rotas.
• Medical Records & Data Entry: maintain EHRs, file documents, ensure confidentiality.
• Billing & Insurance Processing: verify insurance, process claims, superbills, co-payments.
• Facility & Inventory Support: stock supplies, manage switchboard, coordinate maintenance.
• Regulatory Compliance: ensure operations and documentation meet healthcare standards and privacy laws.

Skills

Patient reception

Scheduling

Data entry

Communication

Discretion

Multitasking

Customer service

Education

High school diploma

Health administration qualification

Tools

EHR software

Microsoft Office

Job description

Core Responsibilities

• Patient Reception & Communication: Greet arriving patients, manage front-desk check-ins, answer incoming phone calls, and direct inquiries.
• Scheduling & Roster Management: Coordinate patient appointments, follow-ups, specialist referrals, and staff or doctor rotas.
• Medical Records & Data Entry: Maintain accurate electronic health records (EHR), file patient documentation, and ensure data confidentiality.
• Billing & Insurance Processing: Verify patient insurance coverage, process claims, handle superbills, and manage accounts or co-payments.
• Facility & Inventory Support: Stock and order office or medical supplies, manage switchboard operations, and coordinate maintenance with external agencies.
• Regulatory Compliance: Ensure all operations and documentation adhere to healthcare standards, privacy laws, and local policies

• . [Key Requirements & Skills
• Education: A high school diploma or a formal qualification in health administration, business management, or a related healthcare field. Experience: Prior experience in a medical office, clinic, or hospital environment familiarity with clinical workflows.
• Technical Skills: Proficiency with electronic health record (EHR) software, medical terminology, and standard office applications (Microsoft Office).
• Soft Skills: Strong multitasking, organization, customer service, and discretion when handling sensitive information Core Responsibilities
• Patient Reception & Communication: Greet arriving patients, manage front-desk check-ins, answer incoming phone calls, and direct inquiries.
• Scheduling & Roster Management: Coordinate patient appointments, follow-ups, specialist referrals, and staff or doctor rotas.
• Medical Records & Data Entry: Maintain accurate electronic health records (EHR), file patient documentation, and ensure data confidentiality.
• Billing & Insurance Processing: Verify patient insurance coverage, process claims, handle superbills, and manage accounts or co-payments.
• Facility & Inventory Support: Stock and order office or medical supplies, manage switchboard operations, and coordinate maintenance with external agencies.
• Regulatory Compliance: Ensure all operations and documentation adhere to healthcare standards, privacy laws, and local policies.

Key Requirements & Skills

• Education: A high school diploma or a formal qualification in health administration, business management, or a related healthcare field.
• Experience: Prior experience in a medical office, clinic, or hospital environment familiarity with clinical workflows.
• Technical Skills: Proficiency with electronic health record (EHR) software, medical terminology, and standard office applications (Microsoft Office).
• Soft Skills: Strong multitasking, organization, customer service, and discretion when handling sensitive information