Administrative Executive

Mindsight Clinic; Pune District; On-site; INR 223,200 - 245,520; Full time

Job summary

A mental health support clinic based in Mumbai seeks an Administrative Assistant to manage daily office operations and support executives. Responsibilities include handling inbound calls, managing appointment schedules, maintaining basic accounts, and ensuring smooth workflow. The ideal candidate should have 1+ year experience in admin support, be fluent in English, and possess excellent interpersonal skills. This is a full-time position with a 2-year mandatory contract and offers a salary of ₹20k to ₹22k.

Qualifications

• Minimum 1+ year of experience in administrative support.
• Proven work experience handling inbound calls and basic accounts.
• Very well‑spoken, fluent English, good in computers & confident.

Responsibilities

• Handle inbound clinic calls and book appointments.
• Respond to patient queries via email & phone.
• Maintain basic accounts and update patient database.
• Update staff attendance and process payments.
• Maintain regular supply of office stationery.

Skills

Inbound call handling

Basic accounting

Fluent English

Computer proficiency

Interpersonal skills

Job description

Mindsight Clinic specializes in providing support for individuals facing personal and professional challenges, including relationship issues, mental health struggles, and stress management. The clinic also partners with corporates to help reduce employee stress, improve team dynamics, and address psychological obstacles during times of crisis. Mindsight Clinic is committed to promoting emotional well‑being and guiding individuals and organizations toward better mental health and overall satisfaction.

Role Description

This full‑time on‑site administrative assistant position is based in Mumbai, with occasional reference to Pune, at the Malad campus of Mindsight Clinic. The assistant will manage daily office operations, support executives, handle communications, maintain organized records and ensure a smooth workflow. Key duties include scheduling, phone correspondence, clerical tasks and cash handling with basic accounts in an Excel sheet.

Responsibilities

• Handle inbound clinic calls, attend patient calls, conduct follow‑ups & book appointments as per the calendar schedule.
• Respond via email & phone to resolve patient queries, appointment requests, test report results & other concerns.
• Maintain basic accounts in cash sheets and maintain patient database, daily call updates & case files.
• Maintain referral details for patients referred by other clinics.
• Update staff attendance daily and process payments based on the same.
• Contribute to team effort by accomplishing related results as needed.
• Maintain regular supply of office stationery & other supplies.
• Perform other sundry tasks and overall supervision for smooth administration of daily office activities.

Qualifications & Experience

• Minimum 1+ year of experience in administrative support, inbound call handling, and basic accounting.
• Proven work experience handling inbound calls, admin work and basic accounts.
• Very well‑spoken, fluent English, good in computers & confident.
• Excellent interpersonal skills and ability to communicate effectively with staff and clients.

Job Details

• Location: Mumbai (Malad) – also Pune listed as optional.
• Job Type: Full‑time, 2‑year contract mandatory.
• Working Days: 6 days a week, 10 am to 7 pm.
• Salary: ₹20 k to ₹22 k.
• Benefits: Seniority level: Entry level, Employment type: Full‑time, Job function: Administration.

Contact & Application

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