Administration Executive

J&C Language School New Delhi; New Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

J&C Language School in New Delhi is seeking an Admin & Operations Executive to streamline day-to-day admin tasks and support academic operations. This full-time role focuses on coordinating teachers, batches, and office workflows to ensure a smooth learning journey for students and staff.

The ideal candidate will be detail-oriented, highly organized, and capable of managing multiple moving parts, with strong communication skills and proficiency in MS Excel, PowerPoint, LMS platforms, and

Qualifications

• Bachelor's degree in any discipline; EdTech experience preferred.
• 1-3 years of experience in operations or administrative roles; EdTech experience preferred.
• Strong organizational skills with ability to manage multiple batches and schedules.
• Excellent written and verbal communication with stakeholders.
• Proficiency in MS Excel and MS PowerPoint; LMS platforms knowledge a plus.
• Ability to work under pressure and handle last-minute changes calmly.
• Detail-oriented with accountability and follow-through.
• Willingness to work 6 days a week in a full-time, on-site role.

Responsibilities

• Act as the primary liaison between teachers and operations for daily queries and scheduling.
• Coordinate teacher availability, timetables, and substitutions; onboard new teachers and grant access.
• Track attendance, session schedules, and performance documentation.
• Monitor batch strength, enrollment, and merge/split batches with related teams.
• Maintain batch calendars and rosters across LMS/CRM systems.
• Prepare regular MIS reports on batch performance, utilization, and KPIs.
• Support cross-functional teams to ensure seamless service delivery.

Skills

Bachelor's degree

1-3 years

Organization

Communication

MS Excel

MS PowerPoint

LMS platforms

AI productivity tools

Problem-solving

Attention to detail

Work 6 days

Education

Bachelor's degree (any discipline)

Tools

MS Excel

MS PowerPoint

LMS platforms

AI productivity tools

Job description

J&C Language School | Careers

Job Description

Admin & Operations Executive

Admin & Operations | Full-Time | Work From Office

Department: Admin & Operations

Company Address: J&C Language School, 27 PG, Janakpuri, New Delhi - 110058

Work Mode: Work From Office

Working Hours: 10:00 AM - 7:00 PM

Working Days: 6 days a week, with 1 rotational day off

Reports To: Mr. Chetan Sharma

Employment Type: Full-Time

Salary: Full-Time, As per industry standards

About the Role

J&C Language School is looking for a detail-oriented, organized, and proactive Admin & Operations Executive to join our EdTech team. This role is central to our day-to-day academic operations, ensuring that teachers, batches, and students experience a smooth and well-coordinated learning journey. The ideal candidate is a natural organizer who enjoys solving scheduling challenges, communicates clearly with stakeholders, and can confidently manage multiple moving parts at once.

Key Responsibilities

Teacher Coordination

• Act as the primary point of contact between teachers and the operations team for day-to-day queries and scheduling needs.
• Coordinate teacher availability, timetables, and substitutions in case of leaves or last-minute changes.
• Onboard new teachers into internal systems, batches, and tools, ensuring they receive all required access and information.
• Track teacher attendance, punctuality, and adherence to session schedules.
• Collect and organize teacher feedback, session reports, and performance-related documentation.

Batch Management & Merging

• Monitor batch strength, attendance, and engagement levels across live and ongoing cohorts.
• Identify batches that are under-enrolled or require consolidation, and execute batch merging in coordination with the academic and sales teams.
• Reassign students and teachers smoothly during batch merges or splits, with minimal disruption to the learning experience.
• Maintain updated batch schedules, calendars, and rosters across all systems, including the LMS, CRM, and internal trackers.
• Communicate batch changes clearly and promptly to students, parents, and teachers.

Operations Excellence & Administration

• Maintain accurate and up-to-date operational trackers and dashboards, including attendance, batch health, and teacher utilization.
• Identify inefficiencies in existing processes and suggest or implement improvements for smoother operations.
• Support the resolution of escalations related to scheduling, teacher availability, or batch-related issues.
• Coordinate with cross-functional teams, including Academics, Technology, Sales, and Customer Support, to ensure seamless service delivery.

Other Responsibilities

• Prepare regular reports and MIS on batch performance, teacher utilization, and operational KPIs for leadership review.
• Ensure documentation, SOPs, and process checklists remain current and are followed consistently.

Required Skills & Qualifications

• Bachelor's degree in any discipline; Business Administration, Education, or a related field is preferred.
• 1-3 years of experience in operations, academic coordination, or administrative roles; EdTech experience is preferred.
• Strong organizational skills with the ability to manage multiple batches and schedules simultaneously.
• Excellent written and verbal communication skills to coordinate effectively with teachers, students, and internal teams.
• Proficiency in MS Excel and MS PowerPoint; working knowledge of LMS platforms and AI-based productivity tools is an added advantage.
• Strong problem-solving skills with a process-improvement mindset.
• Ability to work under pressure and manage last-minute changes calmly and efficiently.
• High attention to detail, accountability, and follow-through.
• Comfortable working 6 days a week on a full-time, work-from-office basis, with 1 rotational day off.

Good to Have

• Prior experience working with EdTech platforms or online tutoring and coaching businesses.
• Hands-on knowledge of Learning Management Systems, MS PowerPoint, MS Excel, and AI-based productivity tools.
• Basic data-analysis skills for tracking and interpreting operational metrics.

What We Offer

• Opportunity to work in a fast-paced, high-growth EdTech environment.
• Cross-functional exposure to academic, sales, operations, and technology teams.
• A clear growth path into senior operations and program-management roles.

J&C Language School is an equal opportunity employer committed to building a diverse and inclusive workplace.