Admin & Telecaller

Rajadhiraj Construction Llp; Mumbai City; On-site; INR 300,000 - 400,000; Full time

Job summary

Rajadhiraj Construction Llp in Mumbai is seeking a meticulous administrative assistant to handle day‑to‑day office tasks for its real estate division and to support management and other departments.

You will prepare letters, agreements, and reports, maintain organised files and records, manage leads and CRM entries, and coordinate with sales, accounts, legal, marketing and projects teams to ensure timely completion of paperwork.

Qualifications

• Strong organisational and documentation skills.
• Proficient with MS Excel or Google Sheets.
• Ability to coordinate across departments.

Responsibilities

• Handle day‑to‑day administrative work for the real estate office and provide coordination support to Management and other departments.
• Prepare, type, format, proofread and print letters, notices, agreements, forms, reports, quotations, lists, spreadsheets and other documents.
• Prepare agreements for sale, booking forms, allotment letters and other property documents using approved formats; coordinate with authorised person or legal team.
• Maintain daily expense sheets, administrative expense records, office registers and routine tracking sheets.
• Create and maintain Excel/Google Sheets records for leads, client details, site visits, bookings, document status, expenses, and attendance.
• Maintain organised physical and digital files for customer documents, agreements and KYC records.
• Handle data entry, typing, scanning, emailing, filing and general documentation work accurately and timely.
• Coordinate collection and submission of documents from clients, brokers, vendors and internal teams; follow up for missing information.
• Support sales with preparation of cost sheets, demand letters, payment reminders and other sales paperwork.
• Make telemarketing calls to prospective leads, introduce projects and share relevant details.
• Follow up with prospective clients via phone, WhatsApp, email; update CRM and coordinate site visits.
• Forward qualified leads and pricing requests to the appropriate sales representative.
• Maintain daily records of calls, leads, responses and follow-ups; report to reporting manager.
• Coordinate with sales, accounts, legal, marketing and project teams to ensure timely paperwork.
• Assist with office administration, including attendance, stationery, courier registers and meeting schedules.
• Track pending documents and reminders to ensure timely completion.
• Handle confidential information carefully and share only with authorised persons.
• Check documents for completeness and accuracy before submission; report issues to manager.
• Perform other administrative, documentation or sales duties as assigned.

Skills

Data entry

Excel

Coordination

Documentation

Telemarketing

Office administration

Lead tracking

Tools

Excel

Google Sheets

Job description

Role & responsibilities

• Handle day-to-day administrative work for the Company's real estate office and provide general documentation and coordination support to Management and other departments.
• Prepare, type, format, proofread and print letters, notices, agreements, forms, reports, quotations, lists, spreadsheets and other documents as required.
• Prepare agreements for sale, booking forms, allotment letters and other property-related documents using Company-approved formats and information; coordinate checking, corrections and execution with the authorised person or legal team.
• Maintain daily expense sheets, administrative expense records, office registers and other routine tracking sheets, ensuring entries are accurate and supporting documents are filed.
• Create and maintain Excel/Google Sheets or other records for leads, client details, site visits, bookings, agreement status, document status, expenses, office supplies, attendance and other administrative requirements.
• Maintain organised physical and digital files for customer documents, agreements, KYC records, correspondence, property-related paperwork, office bills, receipts and other records.
• Handle data entry, typing, scanning, photocopying, printing, emailing, filing and general computer-related documentation work accurately and within required timelines.
• Coordinate collection, checking and submission of documents from clients, brokers, vendors, consultants and internal teams, and follow up for missing information or signatures.
• Support the sales team with preparation of cost sheets, demand letters, payment reminders, client forms, project information and other sales-related paperwork using approved information and formats.
• Make telemarketing calls to prospective leads and enquiries for the Company's real estate projects, introduce projects using approved information, understand basic requirements and share relevant details.
• Follow up with prospective clients by phone, WhatsApp, email or other approved channels, record call outcomes and next follow-up dates, update the lead sheet/CRM and coordinate site visits for the sales team.
• Forward qualified leads, client queries, requests for pricing or negotiation, and other sales opportunities to the appropriate sales representative; do not make unauthorised commitments or offer unapproved discounts.
• Maintain daily records of calls made, leads contacted, responses received, follow-ups pending, site visits scheduled and other telecalling activity, and submit updates to the reporting manager.
• Coordinate with the sales, accounts, legal, marketing and project teams to ensure administrative paperwork and client-related documentation are completed and shared on time.
• Assist with office administration, including maintaining attendance sheets, stationery and office-supply records, courier and dispatch registers, meeting schedules and other routine office records as assigned.
• Track pending documents, signatures, approvals, client follow-ups and other administrative tasks, and remind the relevant persons to ensure timely completion.
• Handle client information, property documents, Company records and other confidential information carefully and share them only with authorised persons.
• Check documents and data for completeness, spelling, formatting and basic accuracy before submitting them; promptly report missing information, inconsistencies or errors to the reporting manager.
• Perform any other administrative, documentation, data-entry, coordination or sales-telecalling duties reasonably assigned by Management from time to time.