Admin & Operations - Internship

One97 Communications Limited; Dadri; On-site; INR 111,600 - 223,200; Full time

Job summary

One97 Communications Limited is looking for candidates for a 6-month internship role focused on handling Employee Queries efficiently. The ideal candidate will have a strong ability to communicate and coordinate with internal teams while managing data effectively.

Applicants should be pursuing graduation or post-graduation and should possess knowledge of MS Office and basic Excel skills. The role offers a merit-based culture within India's fastest-growing Fintech organization.

Qualifications

• Prompt communication over email and calls.
• Basic knowledge of Excel.
• Verbal and written communication in English.

Responsibilities

• Handle Employee Queries via helpdesk ticket system.
• Ensure ticket closures within specific turnaround time.
• Coordinate internally and manage data.

Skills

Knowledge of MS Office

Good communications skills

Internal team coordination

Data management

Education

Pursuing Graduation or Post Graduation

Tools

MS Excel

Job description

About Us

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the role

The candidate will be responsible for handling the Employee Query coming on the helpdesk ticket system and have to ensure the ticket closures within specific TAT.

Responsibilities

• Knowledge of MS Office/Advanced MS Excel
• Good communications skills
• Internal team coordination and data management

Desired candidate

• Should be very prompt over email/calls
• A candidate with good communication skills is preferred
• Basic Excel knowledge is preferred
• Verbal and written communication in English

Duration

Should be available for 6 months of Internship

Education

Must be pursuing Graduation or Post Graduation

Why join us

Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.

Compensation

If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.