Admin & Operations - Internship

Paytm; Dadri; On-site; INR 111,600 - 167,400; Full time

Job summary

Paytm is offering a 6-month internship based in Dadri, Uttar Pradesh. The role involves managing employee queries through a helpdesk ticket system and ensuring timely ticket closures. Candidates must be pursuing graduation or post graduation and possess good communication skills.

Strong knowledge of MS Office and basic Excel skills are preferred. This role will require effective internal team coordination and data management to support operations.

Qualifications

• Prompt over email and calls.
• Good communication skills preferred.
• Basic Excel knowledge preferred.
• Verbal and written communication in English required.

Responsibilities

• Handle Employee Query on helpdesk ticket system.
• Ensure ticket closures within specific TAT.
• Coordinate with internal teams.
• Manage data effectively.

Skills

MS Office

Advanced MS Excel

Communication skills

Email etiquette

Team coordination

Data management

Education

Pursuing Graduation or Post Graduation

Job description

About Us

Paytm is India’s leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Role

The candidate will be responsible for handling the Employee Query coming on the helpdesk ticket system and ensure the ticket closures within specific TAT.

Responsibilities

• Knowledge of MS Office / Advanced MS Excel
• Good communication skills
• Email etiquette
• Internal team coordination and data management

Desired Candidate

• Prompt over email/calls
• Good communication skills preferred
• Basic Excel knowledge preferred
• Verbal and written communication in English

Duration

6 months internship

Education

Must be pursuing Graduation or Post Graduation