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SNV Aviation in Mumbai is seeking an Administrative Executive for Inflight Services to manage the end-to-end EFR process and drive analytics. You will monitor submissions, coordinate investigations, and generate dashboards and leadership reports.
The role involves governance tracking, KPI monitoring, and providing essential administrative support to IFS leadership in a fast-paced environment.
SNV/AA-I/1834998
End Date 10 Nov 2026
Required Experience 0 - 5 years
Basic Section
Designation Administrative Executive - IFS Operations
Administration Jobs Excel PowerPoint Analytical Action Plan Development
Job Description:
Electronic Flight Report (EFR) Management
Own and manage the end-to-end EFR process across the Inflight Services function.
Monitor EFR submissions for completeness, accuracy, and timely closure.
Categorize, analyze, and track operational issues reported through EFRs.
Coordinate with relevant departments to ensure timely investigation and closure.
Analytics, MIS & Reporting
Develop, maintain, and automate operational dashboards and MIS reports.
Generate daily, weekly, monthly, and ad hoc reports for IFS leadership.
Analyze operational performance data and identify trends, risks and opportunities.
Track department KPIs and prepare performance scorecards.
Governance & Performance Monitoring
Monitor action item closures arising from audits, reviews, meetings and operational reports.
Maintain governance trackers and ensure adherence to timelines.
Business Reviews & Leadership Support
Prepare presentations, business review packs, management reports and executive summaries.
Support annual planning, budgeting and strategic review exercises.
Process Improvement & Automation
Identify opportunities for process simplification, digitization and automation.
Participate in projects related to operational efficiency and continuous improvement.
Administration & Coordination
Provide administrative support to IFS leadership.
Coordinate meetings, minutes and action trackers.
Maintain departmental records, trackers and documentation.
Stakeholder Management
Liaise with internal departments for data collection and action tracking.
Act as a central coordination point for operational reporting and analytics.