Accounts Recievables (AR) Team Lead

Chaitanya University; Telangana; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

CTC: As Per Market Standards

Global exposure to US leadership

Job summary

Chaitanya University in Telangana, India invites an experienced AR Team Lead to supervise a group of AR Representatives and Callers, guiding real-time operations and ensuring client communications align with US billing standards.

You will optimize workflow, analyze denial trends, perform QA, and deliver weekly dashboards to leadership and clients, while enforcing HIPAA and security protocols.

Qualifications

• Minimum 4–6+ years in US Medical Billing.
• 2+ years in supervisory role over AR calling operations.
• Mastery of RCM lifecycle and denial management.
• Experience with HIPAA and security standards.
• Strong English communication, leadership, and mentoring.
• Proficient in MS Excel (VLOOKUP, Pivot Tables) for reporting.

Responsibilities

• Lead and mentor AR representatives and callers with daily guidance and performance reviews.
• Distribute daily inventory lists and prioritize high-value claims and aging buckets.
• Analyze denial trends and coordinate with billing to implement root-cause fixes.
• Perform regular QA of call recordings and billing notes to ensure accuracy and compliance.
• Prepare and present weekly/monthly AR performance reports and KPIs to leadership and clients.
• Enforce HIPAA compliance and security protocols across the team.

Skills

US Medical Billing

Team Leadership

HIPAA Compliance

Excel Skills

English Communication

Tools

eClinicalWorks

Athenahealth

AdvancedMD

Epic

Change Healthcare

Waystar

Job description

Role & responsibilities

• Lead and Mentor: Supervise a team of AR Representatives and Callers, providing daily guidance, resolving escalated claims, and conducting regular performance evaluations.
• Workflow Optimization: Distribute and manage daily inventory lists, ensuring the team prioritizes high-value claims and critical aging buckets (30, 60, 90+ days).
• Denial & Trend Analysis: Analyze clearinghouse rejections and insurance denial trends to identify systemic issues and collaborate with the billing team to implement corrective root-cause strategies.
• Quality Assurance: Conduct regular audits of team call recordings and billing system notes to ensure accuracy, high collection efficiency, and compliance.
• Client & Management Reporting: Prepare and present weekly/monthly AR performance reports, collection metrics, and Key Performance Indicators (KPIs) to internal leadership and clients.
• Compliance Oversight: Enforce strict adherence to HIPAA regulations and company security protocols across the entire team.

Preferred candidate profile

• Experience: Minimum of [4-6+ years] in US Medical Billing, with at least [2+ years] in a dedicated supervisory or Team Lead role over AR calling operations.
• Industry Expertise: Comprehensive mastery of the RCM lifecycle, commercial/government insurance guidelines, appeals procedures, and complex denial management.
• Software Proficiency: Advanced hands-on experience navigating multiple EHR/PMS platforms (e.g., eClinicalWorks, Athenahealth, AdvancedMD, Epic) and clearinghouses (e.g., Change Healthcare, Waystar).
• Communication & Leadership: Exceptional English communication skills (verbal and written) with a proven ability to motivate a team and professionally resolve client disputes.
• Analytical Skills: Strong data interpretation abilities, including advanced knowledge of MS Excel (VLOOKUPs, Pivot Tables) for reporting.
• Schedule: Must be available to work standard US night shifts to manage real-time operations and client communications.

Perks and benefits

• CTC: As Per Market Standards
• Collaboration with US leadership team real global exposure