AR Caller / Senior AR Caller

Omega Healthcare; Bengaluru; On-site; INR 300,000 - 450,000; Full time

Job summary

Omega Healthcare in Bengaluru seeks an AR Caller/Senior AR Caller to manage US healthcare accounts receivable. You will work closely with the team leader, handle denials and appeals, and ensure timely, accurate billing communications with providers and payers.

The role requires solid knowledge of Medicare/Medicaid, RCM processes, CPT codes, and efficient follow-up on claims. You will maintain production logs, meet daily targets, and adhere strictly to client policies.

Qualifications

• Minimum 2 years of AR calling experience.
• Knowledge of US healthcare processes and accounts receivable.
• Experience handling denials and appeals.
• Proficient in communicating with insurance companies.
• Ability to review emails and update production logs.
• Adherence to client quality standards and company policies.

Responsibilities

• Handle US healthcare provider AR workflows.
• Collaborate with team leader.
• Ensure client deliverables meet quality standards.
• Work on denials, appeals, revisions as needed.
• Review emails for updates.
• Identify issues and escalate to supervisor.
• Update production logs.
• Adhere to company policies.
• Maintain status reports.

Skills

AR calling

Denial management

RCM knowledge

Medicare/Medicaid knowledge

Payer communications

Job description

Dear Applicant,

Excellent opportunity !

Position / Title : AR Caller / Senior AR Caller

Responsibility Areas

1. Should handle US Healthcare providers/ Physicians/ Accounts Receivable.

2. To work closely with the team leader.

3. Ensure that the deliverables to the client adhere to the quality standards.

4. Responsible for working on Denials, Appeals,Rejections, LOA's to accounts etc.

5. To review emails for any updates

7. Identify issues and elevate the same to the immediate supervisor

8. Update Production logs

9. Strict adherence to the company policies and procedures.

Desired Profile

1. Sound knowledge in Healthcare concept (Physician Billing).

2. Should have Minimum 2 Year of AR calling Experience.

3. Excellent Knowledge on "RCM, Medicare, Medicade, Hospice, HMO, PPO, POS, EPO, MCO plans, Modifiers, Office code visit, CPT codes, Drug codes, Appeals, Denial management, CMS-1500 form, clearing house" etc.

4. Understand the client requirements and specifications of the project

5. Should be proficient in calling the insurance companies.

6. Ensure targeted collections are met on a daily / monthly basis

7. Meet the productivity targets of clients within the stipulated time.

8. Ensure accurate and timely follow up on pending claims wherein required.

9. Prepare and Maintain status reports.

Regards,

Team HR