Accounts Receivable Specialist

Extuent; Delhi; Remote; INR 420,000 - 620,000; Full time

Job summary

Extuent Technologies, Inc. is seeking an Accounts Receivable Collections Specialist to support accounting operations and collaborate with the AR team from a remote home-based setup. The role focuses on logging and processing customer payments, resolving unapplied cash, and communicating with internal teams.

You will handle customer inquiries by phone and email, maintain notices in tracking files, and work with multi-state customers to reconcile records and close receivables efficiently.

Qualifications

• Experience with manufacturing or CPG accounts receivable, credit memos, deductions, etc…strongly preferred
• Strong organizational skills with high attention to detail
• Excellent written and verbal communication skills
• Ability to meet deadlines
• Ability to multi-task
• Self-directed ability to follow up on pending issues
• Operates with a high level of professionalism and integrity, including dealing with confidential information

Responsibilities

• Receives and logs customer payments (checks, cash, or electronic payments)
• Communicates effectively with all employees and keeps the Accounts Receivable team informed on all customer payment activity
• Investigates and resolves problems associated with processing of checks and customer payments in a timely and professional manner
• Researches and resolves unapplied cash, aged receivables, and open credits
• Handles customer correspondence via phone or email related to questions on customer payments
• Logs correspondence and past due status notes on consolidated tracking files
• Collaborates with customers, including multi-state operators, to routinely reconcile records and resolve discrepancies
• Assists Accounts Receivable team with sending customer statements or pushing reporting out to the sales team
• Prepares analysis files on customer shipment activity, payment activity, and balances.
• Files, maintains, and distributes accounting documents, records, and reports
• Supports the accounting personnel in numerous functions of the accounting close
• Performs other duties as required to support Accounting Department

Skills

Strong organizational skills

Excellent written and verbal comms

Ability to meet deadlines

Ability to multi-task

Self-directed follow-up

Professionalism and integrity withConf

Job description

Accounts Receivable Collections Specialist

The Role

As the Accounts Receivable Collections Specialist you will be responsible for supporting accounting operations and partnering with our Accounts Receivable team.

Responsibilities

• Receives and logs customer payments (checks, cash, or electronic payments)
• Communicates effectively with all employees and keeps the Accounts Receivable team informed on all customer payment activity
• Investigates and resolves problems associated with processing of checks and customer payments in a timely and professional manner
• Researches and resolves unapplied cash, aged receivables, and open credits
• Handles customer correspondence via phone or email related to questions on customer payments
• Logs correspondence and past due status notes on consolidated tracking files
• Collaborates with customers, including multi-state operators, to routinely reconcile records and resolve discrepancies
• Assists Accounts Receivable team with sending customer statements or pushing reporting out to the sales team
• Prepares analysis files on customer shipment activity, payment activity, and balances.
• Files, maintains, and distributes accounting documents, records, and reports
• Supports the accounting personnel in numerous functions of the accounting close
• Performs other duties as required to support Accounting Department

Qualifications

• Experience with manufacturing or CPG accounts receivable, credit memos, deductions, etc…strongly preferred
• Strong organizational skills with high attention to detail
• Excellent written and verbal communication skills
• Ability to meet deadlines
• Ability to multi-task
• Self-directed ability to follow up on pending issues
• Operates with a high level of professionalism and integrity, including dealing with confidential information

Additional Requirements:

• Trustworthy, reliable, and self-motivated
• Comfortable working night shifts aligned to U.S. hours
• A quiet and distraction-free home working environment
• Reliable high-speed internet connection
• Uninterrupted power backup for your work setup