Accounts Receivable Specialist

ApplyBoard India Private Limited; Gurgaon; Presencial; INR 400.000 - 600.000; Jornada completa

Descripción de la vacante

ApplyBoard India Private Limited is seeking an Accounts Receivable Specialist in Gurgaon to support its school partners with billing, collections, and payment operations. This role requires strong customer service skills and 2+ years of relevant experience.

You will process incoming payments, manage accounts receivable, and advise students and partners on available payment options. Success in this role will enhance customer satisfaction and improve payment processes.

Formación

• 2+ years of experience in accounts receivable, collections, cashiering, or customer-facing finance roles.
• Strong customer service skills for managing sensitive financial conversations.
• High attention to detail and accuracy in financial processing.

Responsabilidades

• Process incoming payments and manage accounts receivable.
• Advise students and partners on payment options.
• Respond to inquiries via phone and email professionally.

Conocimientos

Customer service skills

Attention to detail

Communication skills

Organizational skills

Microsoft Office proficiency

Descripción del empleo

The Opportunity

ApplyBoard is seeking an Accounts Receivable Specialist to support one of its school partners with billing, collections, and payment operations while delivering a high-quality customer experience.

What You’ll Be Doing Every Day

• Process incoming payments including wires, deposits, and other payment methods.
• Post and reconcile payments, including deposits, refunds, returned payments, and chargebacks.
• Manage accounts receivable balances and perform collections outreach on past‑due accounts.
• Advise students and partners on available payment options and next steps to resolve balances.
• Monitor and maintain accurate account records and ensure timely updates.
• Support refund processing and account adjustments as needed.
• Respond to inquiries via phone and email in a timely and professional manner.
• Collaborate with internal teams to resolve account discrepancies and improve the payment experience.
• Assist with reporting and documentation to support audit and compliance requirements.
• Contribute to process improvements that increase efficiency and accuracy.

What You Bring to the Table

• 2+ years of experience in accounts receivable, collections, cashiering, or customer‑facing finance roles.
• Strong customer service skills with the ability to handle sensitive financial conversations.
• High attention to detail and accuracy in financial processing.
• Strong communication and organizational skills.
• Proficiency with Microsoft Office, particularly Excel.
• Ability to manage multiple priorities in a fast‑paced environment.

Equal Employment Opportunity

ApplyBoard welcomes applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.