Accounts Receivable Executive

Zensar; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Zensar in Pune seeks a detail-oriented AR specialist to manage collections, billing, and customer accounts. You will monitor aging, initiate timely follow-ups, and maintain complete records to ensure accurate invoicing and settlements.

You will collaborate with Sales, Customer Service, and Finance to resolve disputes, verify statements, and improve AR processes while maintaining strong customer relationships. This role is based in Pune and requires robust Excel and ERP experience.

Qualifications

• Strong understanding of AR principles and collection processes.
• Experience with ERP systems (SAP, Oracle, Microsoft Dynamics).
• Proficiency in Excel (VLOOKUPs, pivot tables, basic formulas).

Responsibilities

• Monitor and manage aging reports to identify overdue accounts.
• Initiate collection calls, emails, and follow ups to ensure timely payment.
• Maintain detailed records of customer interactions and commitments.
• Escalate delinquent accounts as per company policy.
• Review customer credit limits and payment history.
• Work with customers to resolve disputes, short payments, or deductions.
• Provide account statements, invoices, and required documentation upon request.
• Build strong customer relationships to support timely payments.
• Validate billing accuracy and ensure invoices are correct and complete.
• Reconcile customer accounts, investigate discrepancies, and process adjustments.
• Collaborate with billing and sales teams to resolve pricing or tax issues.
• Prepare weekly/monthly AR aging reports for management.
• Track collection performance metrics (DSO, overdue %, recovery rate).
• Document all collection efforts and maintain internal audit ready records.
• Work closely with Sales, Customer Service, and Finance on account issues.
• Support month end closing activities for AR.
• Assist in improving AR processes and collection strategies.

Skills

AR fundamentals

ERP systems

Excel proficiency

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Role & responsibilities

• Collections Management
  • Monitor and manage aging reports to identify overdue accounts.
  • Initiate collection calls, emails, and follow ups to ensure timely payment.
  • Maintain detailed records of customer interactions and commitments.
  • Escalate delinquent accounts as per company policy.
• Customer Account Management
  • Review customer credit limits and payment history.
  • Work with customers to resolve disputes, short payments, or deductions.
  • Provide account statements, invoices, and required documentation upon request.
  • Build strong customer relationships to support timely payments.
• Billing & Reconciliation
  • Validate billing accuracy and ensure invoices are correct and complete.
  • Reconcile customer accounts, investigate discrepancies, and process adjustments.
  • Collaborate with billing and sales teams to resolve pricing or tax issues.
• Reporting & Documentation
  • Prepare weekly/monthly AR aging reports for management.
  • Track collection performance metrics (DSO, overdue %, recovery rate).
  • Document all collection efforts and maintain internal audit ready records.
• Cross Functional Collaboration
  • Work closely with Sales, Customer Service, and Finance on account issues.
  • Support month end closing activities for AR.
  • Assist in improving AR processes and collection strategies.

Preferred candidate profile

Required Skills & Qualifications

• Technical Skills
  • Strong understanding of AR principles and collection processes.
  • Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, etc.).
  • Proficiency in Excel (VLOOKUPs, pivot tables, basic formulas).
• Soft Skills
  • Excellent communication and negotiation skills.
  • Strong customer service and relationship building ability.
  • Detail oriented, organized, and able to manage high volumes.
  • Ability to work under pressure and meet deadlines.