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Mastermind Network in Delhi seeks a Billing/Disputes SME with strong accounting knowledge to lead end-to-end billing and resolve disputes. You will process adjustments, refunds, reconciliations, and vendor invoicing while maintaining audit-ready records.
Collaboration with sales and finance is essential to prevent recurrence and maintain client trust. The ideal candidate will have robust English communication, accountability, and experience with Oracle ERP and MS Excel in a fast-paced
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Job Description
Relevant years experience in Billing /Disputes
Serve as a subject matter expert (SME) for billing operations, providing guidance and support to all team members and cross-functional stakeholders
Execute the end-to-end billing process
Process billing adjustments, credit notes and refunds
Process billing reconciliation,vendor invoicing
Document Matching
Handle/Manage customer disputes related to invoices, payments, and account balances, ensuring timely resolution
Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.